- About Us
- Care Services
- Patient Transport
- Hospital Logistics
There are many different types of home care. However, with support tailored to individual needs and wants, our flexible, person-centred approach means that we can provide as much or as little support as is required. Whatever service we provide, you are in control of your care and can be sure of being treated with dignity and respect at all times.
We can provide as much or as little hourly paid care and support as you need. Our person-centred approach means we tailor our services to your individual requirements, lifestyle and budget. This enables you or your loved one to remain independent at home.
Our flexible home care services include:
- Personal care, including washing, bathing, showering, toileting and continence management
- Assistance with morning and bedtime routines
- Preparing or assisting with meal and drink preparation
- Light household tasks such as dusting, laundry, washing up and vacuuming
- Financial matters, where help is needed to pay regular bills or set up payments
- Grocery shopping and collecting prescriptions
- Companionship services
- Accompanying services, for visits to family and friends, doctors, dentists or for social activities
If you or a loved one have more complex needs, we can arrange for full-time, live-in carers, so that support and assistance are always on hand. Our live-in care services are designed to help you enjoy maximum quality of life, in the familiar surroundings of your own home.
Live-in care can often be the next step if you have already been receiving daily care visits but are finding that you need support when you're on your own. Perhaps you are becoming less mobile or have a condition that changes over time, such as Parkinson’s or arthritis.
For however long we provide you with live-in support, you will have peace of mind knowing that someone is always on hand, day and night. Some people choose live-in care as an alternative to moving into a residential or care home.
We can also provide sleep-in services, so that if you just need extra help at night, there is someone there to support you.
Perhaps you or a loved has had a short or prolonged stay in hospital. Our reablement services help you whilst you are in recovery. Our carers are specially trained to support you to regain independence and confidence after illness, a stroke, an accident or surgery. We can also offer short-term live-in support to assist whilst you build your health and mobility.
Our team are fully trained in specialist care, allowing us to support people with complex health needs, Alzheimer’s and dementia. Whether you are seeking help for a partner, relative or friend, or have recognised that you need support yourself; we are committed to enabling you or your loved one to continue enjoying an active and independent life.
Alzheimer's and dementia present unique challenges that our specially trained staff have the knowledge and experience to support you through. We provide tailored support designed to maintain daily living skills and address memory and concentration issues. This can often include detailed plans for daily routines and sensory stimulation.
If you have learning disabilities, we can provide assistance with personal care and tasks around the home; as well as support to socialise or access leisure, education, volunteering and employment opportunities. We work with you to understand your wants, needs and reactions in various situations. From here we can identify verbal and non-verbal communication techniques that you or your loved one are comfortable with.
Time is precious and sometimes there doesn’t seem to be enough hours in the day to do everything you need to. Particularly if you are not as mobile as you used to be or your health has deteriorated. A helping hand to keep your home and garden the way you like them can make all the difference.
Our flexible services enable us to help you with a wide range of tasks around the house. From an annual spring clean to a regular weekly visit, our domestic home help enables you to have more free time for relaxing with your family, meeting friends or getting on with your hobbies and interests.
Many people receiving care enjoy independent lifestyles at home with the support of their family, friends or other carers. However, there may be times when they need time away from their caring responsibilities to deal with other issues or simply to recharge their batteries. To ensure the continuation of care and support during these times, you or your loved one may be able to take a short break or holiday in one of beautiful residential care homes. People using our holiday and respite care services are supported by our trained care professionals. As well as a programme of in-house activities, both Rose House and York House offer easy access to local attractions, shopping centres, museums and parks.
You or a loved one may have a medical condition that requires specialist transport to help you get out and about. Our Patient Transport Services (PTS) provides high quality, non-emergency patient transport, to and from anywhere in the UK. Our journeys can sometimes include caring for people from hospital to home, from home to hospital and trips between hospitals. Our specialist vehicles include bespoke wheelchair access, stretcher-capable vehicles and those equipped to support higher dependency patients. In addition, our vehicles are crewed by fully trained staff.
Perhaps you look after a loved one on an informal basis? Our dedicated Eleanor Training Centre in Lewisham provides a wide range of health and social care training courses, delivered but an experienced team of tutors. All our health and social care training is approved by the UK's leading awarding body, OCR.
To talk to us about your home care options, call us on 0208 690 2406 or contact us here