Eleanor Healthcare Group

Eleanor Healthcare Group is a specialist provider of care services and support and advisory services for care businesses.

Care Supervisor – Croydon

Reference #: 9079
Location: Croydon
Postcode: CR0 4HA

Sector: Healthcare carers and support workers
Duration: Permanent
Job Type: Full time
Salary: £12,000.00 – £ 18,000.00

Experienced Care Supervisor

We currently have a great opportunity for a Field Care Supervisor to support our Croydon Office and field team, with a competitive salary.

We are looking for an individual who is passionate about providing the highest quality service, has a positive approach to work, and who wants to work within our fast growing, professional organisation.

REQUIREMENTS:

  • Profound interest in Healthcare
  • Excellent communication skills; listening, verbal and written
  • Ability to plan and organise
  • Ability to work under pressure and within tight deadlines
  • Ability to both effectively lead and be a member of a team
  • Good knowledge of CQC requirements
  • Ability to produce concise, clear and accurate reports
  • Good IT skills

DESIRED:

  • Full UK Driving Licence and vehicle
  • Experience in a similar role

MAIN DUTIES:

  • Ensure the business is legally and ethically compliant
  • Supervise and motivate the team to meet customer’s care needs
  • Maintain legible and concise records internally and externally
  • To carry out home visits and to monitor, evaluate and review staff performance during visit
  • Providing exceptional customer care; undertaking relevant risk assessments and produce relevant documentation
  • Ensure compliance with regulatory requirements
  • Carry out staff reviews and appraisals within the required timeframes
  • Build a good rapport with customers and staff to ensure high quality service delivery
  • Effectively and confidentially managing data and information
  • Ensuring there are safe working environments for staff, investigating any accidents and complaints using process

WE OFFER:

  • Opportunities for Promotions
  • Support achieving National Vocational Qualifications (NVQ)
  • Incentives and Awards
  • Competitive rates of pay

ELEANOR IS AN EQUAL OPPORTUNITY EMPLOYER AND REGULATED BY THE CARE QUALITY COMMISSION (CQC)

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