Eleanor Healthcare Group

Eleanor Healthcare Group is a specialist provider of care services and support and advisory services for care businesses.

Councils Paying Too Little for Home Care

March 5, 2014

An investigation conducted by the BBC, whose results were published last month (February) have revealed that councils in England are paying less than the industry recommended for personal home care.

The United Kingdom Homecare Association has previously called for providers to be paid a minimum of £15.19 per hour, to ensure that providers are able to cover wages, travel and training.

However, the BBC investigation, which received data following a Freedom of Information request, has revealed that the industry recommended minimum was only being met in four out of 101 cases.

According to the results of the investigation, the industry average being paid to personal care providers was £12.26 per hour.

Whilst the investigation has found that councils are paying less than the industry recommended for personal home care; at Eleanor Healthcare Group, as independent providers are home care we are committed to providing professional homecare – which sees us supporting clients with a total of 1.5 million calls and 750,000 hours of support each year.

As home care providers with a wealth of experience, we understand that each person we support has their own unique needs, wishes, interests and aspiration; and that over time these may change.

This is why, with the home care we provide, there is no “one size fits all” approach, instead, we enable our clients to choose the level of responsibility they wish to take on in creating their own bespoke package; whilst our carers will ensure that the clients’ needs and preferences are listened to, ensuring they receive a better quality of life.

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