Eleanor Healthcare Group

Eleanor Healthcare Group is a specialist provider of care services and support and advisory services for care businesses.

Easy to Understand Care Information Required

March 27, 2014

According to the findings of two separate studies conducted by a consumer watchdog, families and those looking for information on care, or trying to organise care for themselves or a loved one, are being left confused by the information they receive.

The findings of the first study, which required a small sample of people to keep a diary as they looked for information regarding care for either themselves or a loved one, found that many are left with a maze of confusing information.

Results from the study also found that those who are not eligible for state-funding reportedly found it difficult to receive even simple information and advice in regard to care.

In addition, a separate study which involved surveying 1,000 people who are likely to be looking at care options either for a loved one or themselves over the next couple of years, found that as many as four in ten people were unsure where to turn for advice and information.

In addition, half of those who participated in the survey admitted that they did not know where to go for advice and information relating to care which would enable them or a loved one to continue living at home.

As a leading provider of a range of care services, including domiciliary care, we understand and appreciate how important it is to receive advice, guidance and information which is easy to understand – which is why we are committed to providing this, both in person, via our publications and our website.

In addition, we are committed to providing care services tailored to the individual’s needs and requirements, putting the person receiving the care in control of their own care, to ensure that they continue to live an independent and fulfilling life.

To find out how we can assist you with your care needs, contact us today.


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