Each of our care homes is staffed by a team of professional support workers, led by a registered manager.
All new recruits to our team have undergone thorough interviews, been fully referenced and successfully completed checks with the Disclosure and Barring Service (previously carried out by the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)).
Our team members also complete our comprehensive in-house induction training programme before starting work, designed to establish and enhance their knowledge of our organisation and our roles and responsibilities as well as undergoing mandatory training that covers key aspects of care including health and safety, infection control, moving and handling, medication and safeguarding. This mandatory training is also updated on an ongoing basis.
We value the skills and expertise of our staff and develop these further with ongoing training, with an emphasis on learning disability and dementia, and support them to achieve nationally recognised qualifications. All our support staff have either achieved a National Vocational Qualification (NVQ) to a minimum of level 2 or are working towards the Diplomas in Health and Social Care that have replaced these.
We also carry out regular monitoring of our support staff to ensure we consistently deliver high standards of care.
We are an equal opportunities employer and are committed to providing equal opportunities for our service users and employees. All our care home residents can expect to be treated with respect, dignity and sensitivity irrespective of their age, gender, race, belief, culture, disability or sexual identity.
For more information on Eleanor Care Homes, please contact us.