Quality assurance

In a sector with increasing complex compliance requirements, ensuring that your business is operating to the highest quality standards is crucial to your current and future success and to ongoing credibility with commissioners, clients and stakeholders.

For new businesses, our experienced Eleanor Consultancy team can advise you on meeting the essential standards required for registration with the care sector regulator, the Care Quality Commission (CQC), and support you through the process.

For example, we can carry out our own independent audits of your operations to identify any improvements needed to meet CQC requirements and can also help you put in place policies and procedures that provide a robust framework for delivering quality care services.

Once you achieve registration, we can support you in maintaining ongoing compliance with regulatory standards by carrying out independent inspections/audits of the business and providing detailed reports on any shortfalls, along with making recommendations for correcting these and avoiding future issues.

We can also provide expert advice on preparing for CQC inspections and improving CQC gradings.

For more information on Eleanor Consultancy, please contact us.

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