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Domestic home help

How we can help

Getting older can be a challenge, as increasing physical fraility, or illness, may force you into making care decisions that you don’t always feel prepared for.

Here at Eleanor, we appreciate that choosing home care for yourself, or a loved one, is often a complex and complicated decision. It is entirely natural for you, and your family, to have many questions and concerns.

Our role is to provide the information and reassurance about the different care options available, at your own pace, without pressurising you to make a decision too quickly.

Here are some of the ways we can help you reach a decision, in a way that’s best suited for your own personal circumstances:

Option 1 We can have a phone conversation and follow up by sending an information pack by post (or you can download it online), that you can browse at your leisure.

Option 2 Alternatively, we can arrange a free, no-obligation face-to-face visit in your home, to discuss your care needs.

Option 3 You are also welcome to try out our services for free, for an agreed trial period. If you are happy with our services, we will liaise with you (and other people important to you) to create a personalised care plan, focused on meeting your needs.

Option 4. Of course, if you need care urgently, please let us know so we can get the support you need in place, quickly.

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