Eleanor Healthcare Group

  • Long-Term Residential Nursing Care in Ugley

    At Conewood Manor in Bishop’s Stortford, we provide award-winning long-term residential nursing care to families from Ugley and nearby areas.

    Set within our elegant Grade II-listed home, Conewood Manor offers a warm, supportive environment where residents receive personalised care from skilled nurses on-site 24/7. We focus on safety, comfort and wellbeing, ensuring families feel confident that their loved one is supported clinically and emotionally at every stage.

    Why families in Ugley choose Conewood Manor

    Choosing long-term care can feel overwhelming, especially when health needs evolve. Families choose Conewood Manor because we offer clear communication, prompt admissions and a home-from-home atmosphere where care feels safe, consistent and meaningful.

    Getting here from Ugley

    Conewood Manor is within easy reach of Ugley by car and public transport.

    The short and simple journey makes it easy for families to visit regularly, helping residents stay connected, reassured and supported.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our long-term residential nursing care includes

    At Conewood Manor, long-term residential nursing care is tailored to each individual and may include:

    24/7 nursing oversight and health monitoring

    Safe medication management and coordination with clinicians

    Mobility assistance, personal care and physical comfort

    Nutritious daily meals, hydration support and dietary planning

    Gentle routines that promote independence and confidence

    Emotional reassurance, companionship and meaningful daily life

    Whether someone requires ongoing clinical support or simply the reassurance of professional care each day, our team ensures residents feel settled, respected and truly at home.

    Awards & Accreditations

    Conewood Manor is proud to be recognised for high-quality care and resident experience:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    These achievements reflect the dedication, compassion and professionalism of our team.

    Daily Life & Activities

    Life at Conewood Manor is enriched with comfort, companionship and meaningful engagement. Residents enjoy:

    Our in-house chef prepares fresh meals daily, with diets individually catered for to support health, enjoyment and wellbeing.

    Frequently Asked Questions

    What is included in long-term residential nursing care at Conewood Manor?

    We provide 24/7 nursing oversight, medication management, personal care, mobility support, meal planning and tailored daily routines to meet each resident’s needs.

    Can care plans be updated as needs change?

    Yes — we regularly review and adjust care plans to ensure residents always receive the right level of support.

    Can families personalise their loved one’s room?

    Absolutely. Families are encouraged to bring photos, décor and familiar items to help residents feel at home.

    How often can families visit?

    We offer flexible visiting so families can stay closely involved in daily life and decision-making.

    Do you support residents with complex or evolving health needs?

    Yes — our nursing team is trained to manage a wide range of conditions and works closely with local healthcare professionals.

    Visit Conewood Manor – Long-Term Residential Nursing Care in Ugley

    Choosing long-term residential nursing care is a significant decision. At Conewood Manor, residents receive expert clinical support, warmth and companionship in a welcoming environment — while families gain peace of mind knowing their loved one is safe, valued and cared for.

    What people are saying about us

    Daughter of Resident
    Overall Experience
    5.0 out of 5

    We cannot express highly enough the level of care and support that our mum and our family have received whilst she was at Conewood Manor. 

    The staff were excellent, friendly and approachable. They all treated mum with respect and dignity, we were kept informed at all times and knew that she was being watched constantly. 

    We were able to sit with her all day and drink lots of cups of tea, which were brought to us regularly. 

    Thank you all for making this experience bearable.

    Barbara Baker
    Overall Experience
    5.0 out of 5

    Every single member of staff always greeted me warmly when I arrived and were always asking if there was anything I needed in support of my brother, to whom they were always very caring and compassionate. Lovely room, surroundings and garden, where he received the best possible care, always making sure he was clean, fed and made comfortable. I was always kept informed and I am just so glad he was there for the last few weeks of his life. I thoroughly recommend it

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.