Quality Supervisor

Location: Oxford

Eleanor Healthcare was founded in 1979, we have continuously developed and grown our healthcare services nationwide. We are looking for a Quality Supervisor to support, guide and mentor carers for our service based in Oxford. This is an opportunity to help build a team, influencing the culture, dynamic and growth.

Simply email your CV to [email protected] to apply!


  • Ensure the business is legally and ethically compliant
  • Supervise and motivate the team to meet customer’s care needs
  • Maintain legible and concise records internally and externally
  • To carry out home visits and to monitor, evaluate and review staff performance during visit
  • Providing exceptional customer care; undertaking relevant risk assessments and produce relevant documentation
  • Ensure compliance with regulatory requirements
  • Carry out staff reviews and appraisals within the required timeframes
  • Build a good rapport with customers and staff to ensure high-quality service delivery
  • Effectively and confidentially managing data and information
  • Ensuring there are safe working environments for staff, investigating any accidents and complaints using the process

Experience / Skills

  • Profound interest in Healthcare
  • Excellent communication skills; listening, verbal and written
  • Ability to plan and organise
  • Ability to work under pressure and within tight deadlines
  • Ability to both effectively lead and be a member of a team
  • Good knowledge of CQC requirements
  • Ability to produce concise, clear and accurate reports
  • Good IT skills
  • Full UK Driving Licence and vehicle
  • Experience in a similar role


  • Support achieving National Vocational Qualifications (NVQ/QCF)

Job Type:

Full-time Permanent


£20,000 - £25,000


Monday - Friday 9am - 5:30pm


Suite 2, Innovation House, Parkway Court, Oxford Business Park, Oxford, OX4 2JY

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