Eleanor Nursing and Social Care was founded in 1979 and since we have developed extensive experience and knowledge in the healthcare sector.
Today, we are a large independent provider of a wide range of Health & Social care services including Care at home, Hospitals logistics, Residential care homes and Day centres. Our services and staff support thousands of NHS patients and Care at Home individuals of all ages with varying levels of need for support.
Our consistent high standards of care are delivered by a compassionate and dedicated team of people. Our staff are always encouraged and supported to expand their skills with a catalogue of course options available at our dedicated training facility in Lewisham.
Over the last decade our portfolio has expanded in particular within the Hospital Logistics and Patient Transport markets. This development has seen us become the Eleanor Healthcare Group we are today.
At Eleanor, we focus everything we do around five main values; trust, respect, empowerment, innovation and fulfilment. We only employ hospital staff & care workers who demonstrate and share each one of our values in order to provide a dependable and safe service.
Trust characterises all our relationships at Eleanor, both within the organization and with the clients. We trust our carers to give you the best advice and we strive to earn your trust in return. This mutual trust is what makes our clients remain with us for decades, and what makes new clients seek us out.
Our respect for our clients is unconditional. We respect not only who our clients are, but also their desires, goals, strengths, and choices. We treat everyone with the same dignity and consideration that we ourselves expect would expect to receive. This means, we will be honest, empathetic, and committed to your wellbeing and independence.
We believe in power-with, not power-over. We empower our carers with the technical and emotional skills necessary to give you the right care at the right time. We will also empower you to make timely decisions by giving you all the necessary information and advice.
We constantly strive to find new and innovative ways to excel in the care we provide and improve the quality of our work. Our innovations let us spend less time doing paperwork and more time providing you with unique and rewarding experiences. This is what make us a personalized and cost-effective care provider.
This is not only a value but our ultimate goal. We are in this business to help you live your life to the fullest and achieve things you may have considered impossible. We wish to create a quality of life for you that makes you feel fulfilled and satisfied every day.
If you’d like to find out more about our values and services, please contact us today.
In our beautiful, modern care homes, we support you and the other residents to develop their living skills. We will also work with you to maintain your independence and grow your confidence. The safe and welcoming environment of our care will ensure you feel comfortable in your new home.
Our focus is to empower everyone we support. We want you to make informed decisions about all aspects of your life.
Our dedicated supported living homes are designed to support people with varying levels of learning disabilities or mental health conditions.
Our specially trained team will work with you, to help you feel confident in the community and our beautiful, well maintained facilities offer a safe living space for as long as you feel you want to be there.
We believe that day centres are more than a chance to just get out the house or have a change of scenery. Our specialist teams offered tailored support, which works around your wants and needs. We look at how you want to develop and what your goals are and then support you every step of the way to achieving them.
With so many activities to get involved with, it won’t be long before you see your confidence and your skills for living independently grow.
Covering thousands of support journeys per year, all our ambulances are fully equipped for many patient type requirements. Our exceptional team of specialist trained ambulance drivers are fully trained in first aid, manual handling, oxygen therapy and suction, and to high levels of care where required.
With 24-hour availability, 365 days a year, we are always able to meet demand and offer a seamless service to our customers and service-users.
Our hospital logistics (HOSLO) system has been designed to offer a full complement of innovative systems and solutions to enhance each hospital’s materials management supply chain from the point of entry into the hospital, ward store rooms, point of use consumption and supplier reorders.
Councils and NHS partners
Care visits annually
EHL orders annually
Cartons picked by EHL
Stock management by EHL