At Eleanor, we focus everything we do around five main values: trust, respect, empowerment, innovation and fulfilment. We only employ hospital staff & care workers who demonstrate and share each one of our values in order to provide a dependable and safe service.
Trust characterises all our relationships at Eleanor, both within the organization and with the clients. We trust our carers to give you the best advice and we strive to earn your trust in return. This mutual trust is what makes our clients remain with us for decades, and what makes new clients seek us out.
Our respect for our clients is unconditional. We respect not only who our clients are, but also their desires, goals, strengths, and choices. We treat everyone with the same dignity and consideration that we ourselves expect would expect to receive. This means, we will be honest, empathetic, and committed to your wellbeing and independence.
We believe in power-with, not power-over. We empower our carers with the technical and emotional skills necessary to give you the right care at the right time. We will also empower you to make timely decisions by giving you all the necessary information and advice.
We constantly strive to find new and innovative ways to excel in the care we provide and improve the quality of our work. Our innovations let us spend less time doing paperwork and more time providing you with unique and rewarding experiences. This is what make us a personalized and cost-effective care provider.
This is not only a value but our ultimate goal. We are in this business to help you live your life to the fullest and achieve things you may have considered impossible. We wish to create a quality of life for you that makes you feel fulfilled and satisfied every day.
If you’d like to find out more about our values and services, please contact us today.