Eleanor Nursing and Social Care was founded in 1979 and since we have developed extensive experience and knowledge in the healthcare sector.
Today, we are a large independent provider of a wide range of Health & Social care services including Care at home, Hospitals logistics, Residential care homes and Day centres. Our services and staff support thousands of NHS patients and Care at Home individuals of all ages with varying levels of need for support.
Our consistent high standards of care are delivered by a compassionate and dedicated team of people. Our staff are always encouraged and supported to expand their skills with a catalogue of course options available at our dedicated training facility in Lewisham.
Over the last decade our portfolio has expanded in particular within the Hospital Logistics and Patient Transport markets. This development has seen us become the Eleanor Healthcare Group we are today.
At Eleanor, we focus everything we do around five main values; trust, respect, empowerment, innovation and fulfilment. We only employ hospital staff & care workers who demonstrate and share each one of our values in order to provide a dependable and safe service.
One of the fundamental values of Eleanor is trust. We want you to trust us completely so that we can help improve the most precious and valuable aspects of your service, life, including your time, self-respect and self-esteem. To achieve this, we tailor our NHS hospital and Social Care services to our customers requirements and within our Care environment you will be paired with a specially selected support workers whose skill, compassion and understanding will foster a relationship based on trust.
Following on from trust is another of the most important Eleanor values; respect. At Eleanor, we respect our customers, clients and each other, treating everyone with the same level of dignity and consideration that we’d expect to receive ourselves. Indeed, we strive for mutual respect through compassion, commitment, truth and loyalty.
Through your relationship with us, our service users will be empowered to be independent and to fulfil your greater potential. By working together, we will develop a personalised NHS Trust and Care service that deliver the right levels of quality and compliance and through our care services, companionship and support you need to achieve your dreams and live a better quality of life, whether that’s simply having the confidence a companion brings or a little extra support.
At Eleanor, we’re constantly striving to stay ahead by finding new and innovative ways to provide you with unique and rewarding experiences. We have our own dedicated champions for innovation, an in-house software development team and in-house training team, meaning we can adapt and innovate quickly to the changing care needs of our customers & clients.
The purpose of Eleanor is to provide services that are tailored to your service and in care, enable you to live your life to the fullest, to achieve things you may not have even considered without our support. As well as this, we want you to feel fulfilled and satisfied that you have the very best quality of life each and every day.
If you’d like to find out more about our values and services, please contact us today.
In our beautiful, modern care homes, we support you and the other residents to develop their living skills. We will also work with you to maintain your independence and grow your confidence. The safe and welcoming environment of our care will ensure you feel comfortable in your new home.
Our focus is to empower everyone we support. We want you to make informed decisions about all aspects of your life.
Our dedicated supported living homes are designed to support people with varying levels of learning disabilities or mental health conditions.
Our specially trained team will work with you, to help you feel confident in the community and our beautiful, well maintained facilities offer a safe living space for as long as you feel you want to be there.
We believe that day centres are more than a chance to just get out the house or have a change of scenery. Our specialist teams offered tailored support, which works around your wants and needs. We look at how you want to develop and what your goals are and then support you every step of the way to achieving them.
With so many activities to get involved with, it won’t be long before you see your confidence and your skills for living independently grow.
Covering thousands of support journeys per year, all our ambulances are fully equipped for many patient type requirements. Our exceptional team of specialist trained ambulance drivers are fully trained in first aid, manual handling, oxygen therapy and suction, and to high levels of care where required.
With 24-hour availability, 365 days a year, we are always able to meet demand and offer a seamless service to our customers and service-users.
Our hospital logistics (HOSLO) system has been designed to offer a full complement of innovative systems and solutions to enhance each hospital’s materials management supply chain from the point of entry into the hospital, ward store rooms, point of use consumption and supplier reorders.
Councils and NHS partners
Care visits annually
EHL orders annually
Cartons picked by EHL
Stock management by EHL