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Eleanor Healthcare Group

  • Lavenders Care Home

    A place of comfort and connection in West Malling
    CQC
    Overall Rating
    'Good'
    Nestled in the picturesque market town of West Malling, Kent, Lavenders Residential Home offers exceptional care within a serene and welcoming environment. As part of the esteemed Eleanor Healthcare Group, with a legacy of excellence in elder care since 1979, we are dedicated to providing a home where residents can flourish. Our commitment to creating a nurturing, safe and enriching atmosphere ensures that Lavenders is more than a residence—it’s a vibrant community.

    West Malling: A Community That Enhances Well-Being

    The charm and history of West Malling make it an ideal setting for Lavenders Residential Home. This market town, known for its cobbled high street and rich heritage, offers an inspiring blend of natural beauty and cultural vibrancy. Residents can enjoy leisurely outings to St. Leonard’s Tower, a 12th-century Norman structure that evokes the town’s historical depth. Manor Park Country Park, with its lush gardens and serene walking paths, provides opportunities for peaceful reflection and gentle exercise—ideal for fostering physical and emotional well-being.
    West Malling’s vibrant local scene also includes independent shops, welcoming cafes and community events, creating a lively atmosphere that encourages connection and engagement. For residents, these outings offer meaningful interactions and a sense of belonging, enriching their lives with the warmth and vitality of the surrounding community.

    The town’s accessibility and proximity to other Kent landmarks, such as Leybourne Lakes Country Park and Kings Hill, add to its appeal. These locations provide further opportunities for family visits and memorable experiences, ensuring that residents and their loved ones can make the most of the area’s offerings.

    About Lavenders Residential Home

    Established in 1983, Lavenders Residential Home provides exceptional care in a purpose-built facility designed to ensure comfort, safety and independence. With 53 thoughtfully arranged bedrooms across three wings, most on ground level for easy access, we cater to the diverse needs of our residents. Each wing features its own dining and lounge areas, promoting both social interaction and private relaxation.

    Our personalised approach ensures that every resident feels valued and supported. From tailored care plans to engaging activities, we create an environment where independence is celebrated and individual preferences are respected.

    Get in touch with Eleanor

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    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.