At Conewood Manor in Bishop’s Stortford, we provide award-winning palliative & end-of-life care to families from Ugley and nearby areas.
Located within a beautifully preserved Grade II-listed home, Conewood Manor offers a calm and nurturing environment for residents in need of specialist, compassionate support. With skilled nurses on-site 24/7, we deliver highly personalised care focused on comfort, dignity and peace of mind for both residents and families.
Our team understands how important compassion and reassurance are during this stage of care. We provide professional support with sensitivity and respect, ensuring every moment is treated with dignity.
Conewood Manor is within easy reach of Ugley by both car and public transport, allowing families to visit often and remain closely connected with their loved ones.
To find out more about what we offer, please download our brochure
Each care plan is tailored to individual needs and may include:
Our holistic approach ensures that both physical and emotional wellbeing are cared for in equal measure.
We are proud to be recognised nationally for the quality and compassion of our care:
These achievements reflect our commitment to excellence, empathy and professional standards.
Even in palliative care, we believe in maintaining comfort and quality of life through meaningful experiences. Residents can enjoy:
All meals are freshly prepared daily by our in-house chef, with diets adapted to individual preferences and health needs.
Palliative approach
Our philosophy focuses on dignity, comfort and respect. We work closely with families and local clinicians to ensure seamless care, emotional support and peace of mind. Every aspect of our service is centred on providing reassurance and compassion throughout the journey.
Yes — our qualified nursing team is available around the clock.
Absolutely — we encourage regular visits and make flexible arrangements for family involvement.
Yes — our staff are trained to offer guidance and compassionate support to families during this time.
Yes — we often welcome residents directly from hospital for continued specialist palliative support.
At Conewood Manor, we recognise that choosing palliative or end-of-life care is an emotional and significant decision. Our experienced team provides warmth, understanding and comfort in every moment — ensuring residents and families are supported with the utmost care and dignity.
The care home is clean. The only issue I have is at the weekends my father is left in the bed and not changed, if he’s changed it’s 3:00 in the afternoon. There are a lot less staff at weekends.
And you can always spot the lazy staff there are two or three of them.
All the rest of the staff are absolutely brilliant.
Our mother was here for 3 months for end-of-life care and the staff were so lovely, Mum praised them so much, nothing was too much trouble and she knew most of them on first-name terms.
She always enjoyed meal times and conversations with the staff.





Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.
As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.
Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.
Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.