Eleanor Healthcare Group

  • Long-Term Residential Nursing Care in Hatfield Heath

    At Conewood Manor in Bishop’s Stortford, we provide award-winning long-term residential nursing care to families from Hatfield Heath and nearby areas.

    Housed within a beautifully restored Grade II-listed home, Conewood Manor combines expert medical care with genuine warmth and compassion. Our experienced nursing team is on-site 24/7, ensuring every resident receives personalised attention, comfort and dignity. Families can rest assured their loved ones are supported in a peaceful, safe and homely environment.

    Why families in Hatfield Heath choose Conewood Manor

    Families in Hatfield Heath value Conewood Manor’s balance of clinical excellence and genuine care. Our person-centred approach ensures every resident receives not just professional nursing, but also warmth, companionship and the reassurance of familiar routines.

    Getting here from Hatfield Heath

    Conewood Manor is within easy reach of Hatfield Heath by car and public transport, allowing families to visit regularly and remain closely connected to their loved ones’ daily life and wellbeing.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our long-term residential nursing care includes

    Our care is tailored to each resident’s needs, providing:

    Continuous nursing support and medication management

    Assistance with mobility, comfort and personal routines

    Nutritious meals and hydration support

    Regular health assessments and care plan reviews

    Emotional, spiritual and social wellbeing activities

    Our goal is to enhance every resident’s quality of life — creating a sense of belonging and peace within our caring community.

    Awards & Accreditations

    We are proud to be recognised for our dedication to nursing and residential excellence:

    CQC-rated
    “Good"

    9.7/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    These accolades reflect the trust families place in us and our unwavering commitment to compassionate, high-quality care.

    Daily Life & Activities

    Life at Conewood Manor is fulfilling and engaging, with a variety of daily activities designed to promote comfort and joy:

    Our in-house chef prepares fresh, wholesome meals every day, catering to individual tastes and dietary requirements. Every meal is crafted with care — because nourishment is part of our philosophy of holistic wellbeing.

    Frequently Asked Questions

    Is long-term care suitable for those with medical conditions?

    Yes — our registered nurses are trained to manage a wide range of medical needs, with ongoing clinical oversight and support.

    Can families visit at any time?

    Absolutely — we offer flexible visiting hours to help families stay closely involved.

    Do you provide both short-term and permanent stays?

    Yes, we offer both long-term residential placements and short-term respite care depending on individual circumstances.

    Is Conewood Manor suitable for couples?

    Yes — we can accommodate couples who wish to remain together in our comfortable rooms and shared living spaces.

    Visit Conewood Manor – Long-Term Residential Nursing Care in Hatfield Heath

    At Conewood Manor, we believe every resident deserves compassionate, dignified care in a place that feels like home. Families in Hatfield Heath choose us for our trusted reputation, personalised support and lasting commitment to wellbeing.

    What people are saying about us

    Janet Hollis
    Overall Experience
    5.0 out of 5

    Overall the care at Conewood Manor is exceptional.

    My husband has been there for well over a year and it is definitely superior to the 2 Care Homes he was in before.

    The attention of all the staff and management is excellent.

    Every effort is made for the residents and their families.

    An excellent addition is an Activities Team who makes huge efforts for everybody.

    David Blackwell
    Overall Experience
    5.0 out of 5

    The care home is clean.

    The only issue I have is at the weekends my father is left in the bed and not changed, if he’s changed it’s 3:00 in the afternoon.

    There are a lot less staff at weekends.

    And you can always spot the lazy staff there are two or three of them.

    All the rest of the staff are absolutely brilliant.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.