At Conewood Manor in Bishop’s Stortford, we provide award-winning emergency & short-notice admissions to families from Ugley and nearby areas.
When care is needed suddenly — whether after an unexpected hospital stay, a family crisis, or a rapid change in health — families in Ugley need somewhere they can trust, quickly. Set within our beautiful Grade II-listed home, Conewood Manor offers a safe, welcoming environment with skilled nurses on-site 24/7. We respond with calm efficiency and genuine warmth, helping residents settle smoothly even when admissions are urgent.
Urgent placements are stressful. Our role is to make them feel manageable. Families choose Conewood Manor because our admissions process is designed to be quick, supportive and reassuring — without compromising on dignity, comfort, or clinical standards.
Conewood Manor is within easy reach of Ugley by car and public transport, making regular visits simple. That closeness helps residents feel grounded and supported, especially during an unplanned change in care.
To find out more about what we offer, please download our brochure
Every emergency admission is handled with sensitivity and speed, tailored to immediate needs and longer-term goals. Support may include:
Whether the stay is short-term or evolves into longer-term care, we focus first on safety and comfort — and then on helping each resident feel at home.
Conewood Manor is proud to be nationally recognised for excellence in nursing care and resident experience:
Even during a short-notice stay, life here is calm, engaging and supportive. Residents enjoy:
Our in-house chef prepares fresh meals daily, with menus adapted to each resident’s preferences and clinical needs — helping them feel settled from day one.
Yes — depending on availability, we can often support urgent or same-day admissions. Please call and we’ll guide you quickly.
We’ll usually ask for basic medical background, current medication and any recent hospital notes if available. If paperwork is still being arranged, we can start the process while you gather details.
Absolutely. We regularly support unexpected discharges and can provide clinical monitoring, medication support and recovery routines right away.
Yes. If a resident’s situation evolves, we can review their care plan with you and discuss longer-term options seamlessly.
Our team focuses on reassurance, familiar routines and gentle encouragement — supporting comfort first, then building confidence day by day.
When care is needed without warning, families in Ugley can rely on Conewood Manor for fast, compassionate support in a setting that feels safe and homely. We’re here to help you through the urgent moments — and onward into calmer, steadier days.
This is about my sister who has spent at least 8 years in Conewood Manor with Alzheimer?s and who recently passed away. I would like to say a big thank you to the way the staff have looked after her over the years, treating her with love and dignity by day and night, where nothing was too much trouble. The home during that time has improved in many ways, refurbished, new equipment and well managed by the latest management company.
The staff l would love to thank over her time at Conewood.
Our mother has just moved in and we couldn’t be happier with the care and attention she is receiving. It’s early days but so far we are delighted with the staff, the effort and the attention.





Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.
As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.
Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.
Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.