Eleanor Healthcare Group

  • Respite Care in Hatfield Heath

    At Conewood Manor in Bishop’s Stortford, we provide award-winning respite care to families from Hatfield Heath and nearby areas.

    Set within our beautifully preserved Grade II-listed home, Conewood Manor offers a calm, reassuring place for short stays and recovery. Whether respite is planned in advance or needed at short notice, our skilled nurses are on-site 24/7 to provide safe, personalised support. Families can take a well-earned break knowing their loved one is cared for with dignity, kindness and genuine companionship.

    Why families in Hatfield Heath choose Conewood Manor

    We tailor every respite stay to the individual. Support may include:

    Whether respite is for a short break, convalescence after illness, or urgent cover, we ensure residents feel safe, respected and well supported throughout their stay.

    Getting here from Hatfield Heath

    Conewood Manor is within easy reach of Hatfield Heath by car and public transport, making regular visits simple. Being close by allows families to stay involved during a respite stay, which often brings reassurance and confidence to residents.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our respite care includes

    We tailor support to each person’s needs, which may include:

    24-hour nursing support and individual care plans

    Medication management and health monitoring

    Nutritious meals, hydration support and diets adapted to preferences

    Help with mobility, personal care and everyday comfort

    Emotional reassurance and companionship

    Gentle routines and meaningful daily engagement

    Respite care can support recovery after illness, bridge the gap after a hospital stay or simply provide cover while family carers rest. Whatever the reason, we ensure residents feel safe, valued and well cared for from day one.

    Awards & Accreditations

    Conewood Manor is proud to maintain nationally recognised standards of care:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    These awards reflect the trust families place in our team and our commitment to consistent, compassionate nursing care.

    Daily Life & Activities

    Even during short respite stays, residents enjoy a meaningful daily life that supports comfort and confidence:

    Fresh meals are prepared daily by our in-house chef, with every diet and preference carefully catered for.

    Frequently Asked Questions

    How long can a respite stay be?

    Respite stays can be as short as a few days or for several weeks. We’re flexible and will work around your needs and availability.

    Can you accommodate respite care at short notice?

    Yes, we often support urgent or short-notice respite placements, depending on room availability. Please call and we’ll advise straight away.

    What should we bring for a respite stay?

    We suggest comfortable clothing, toiletries, any mobility aids and a few familiar personal items. We’ll share a simple checklist when you book.

    Will my loved one have a care plan during respite?

    Absolutely. Even for short stays, we create a personalised care plan so support is consistent, safe and tailored from the start.

    Are fees different for respite care?

    Fees depend on care needs and length of stay. We’ll explain costs clearly over the phone, including any funding options.

    Visit Conewood Manor – Respite Care in Hatfield Heath

    Respite care should feel reassuring for everyone involved. At Conewood Manor, we combine expert nursing with a warm, homely environment — giving families time to rest and residents a safe place to recover, reset and feel supported.

    What people are saying about us

    Carolyn Goodman
    Overall Experience
    5.0 out of 5

    I live in Spain and when I was told my dad was going into a care home I was really worried. My sister visited and we had some FaceTimes and she assured me how lovely it was and how absolutely fantastic all the staff were. I arrived and was absolutely blown away by how very caring everyone was and how hard they all worked to ensure my dad’s care was top standard! He was able to enjoy the garden which took a lot of hoisting dad and there was never a complaint from any of the staff. The cleaners were out daily and I felt so comfortable being there. Well done to all you staff you do such an amazing job ! Thank you each and every one of you

    Steve McMahon
    Overall Experience
    5.0 out of 5

    My mum was a resident of Conewood Manor for 5 years. All members of staff were amazing! The care and love my mum received from every member of staff was fantastic. They made sure she was always comfortable and always ensured she was encouraged to take part in their many activities. The facilities they have are also great. I never had any concerns with any member of staff, over the years they became more like family. The home is very well run and always very clean. My thanks go out to each and every member of staff, thank you for making my mums last few years as comfortable and happy as possible. Thank you.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.