Eleanor Healthcare Group

  • Palliative & End-of-Life Care in Saffron Walden

    At Conewood Manor in Bishop’s Stortford, we provide award-winning palliative & end-of-life care to families from Saffron Walden and nearby areas.

    Set within our warm, Grade II-listed nursing home, residents receive compassionate, personalised support from skilled nurses available on-site 24/7. Our focus is on comfort, dignity and emotional reassurance — giving families confidence that their loved one is cared for with exceptional professionalism and heartfelt compassion.

    Why families in Ware choose Conewood Manor

    Palliative care can be an emotional journey for families. Conewood Manor provides stability, kindness and clear communication — creating a place where residents feel safe and families feel supported at every stage.

    Getting here from Saffron Walden

    Conewood Manor is within easy reach of Saffron Walden by both car and public transport, making frequent visits simple and reassuring for families.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our palliative & end-of-life care includes

    Our care is tailored to each resident’s needs and may include:

    Pain relief and symptom management

    Medication administration and health monitoring

    Nutritious meals, hydration and specialist dietary planning

    Mobility assistance, personal care and physical comfort support

    Emotional and spiritual support for both residents and families

    Gentle routines that prioritise peace, dignity and reassurance

    Whether support is needed for a short period or ongoing care, our team ensures comfort, respect and high-quality clinical attention.

    Awards & Accreditations

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    These honours reflect the trust families place in our care and the dedication of our professional nursing team.

    Daily Life & Activities

    Even during palliative and end-of-life care, residents benefit from gentle, meaningful moments such as:

    Our in-house chef prepares fresh meals daily, with diets adapted to individual comfort and medical needs.

    Palliative approach

    Our approach prioritises: Comfort, Dignity, Symptom control, Emotional and spiritual support, Close communication with families & Coordination with local clinicians for seamless care

    We create a peaceful, reassuring environment where families feel supported and residents experience comfort and respect at every stage.

    Frequently Asked Questions

    How quickly can palliative care be arranged?

    We aim to accommodate urgent or short-notice placements whenever possible, ensuring timely support for families.

    Are registered nurses available on-site?

    Yes — our qualified nursing team is on-site 24 hours a day, 7 days a week.

    Can we visit frequently during end-of-life care?

    Absolutely. Families are encouraged to visit as often as they wish, especially during sensitive stages.

    Do you provide emotional support for families?

    Yes — our team offers reassurance, regular updates and guidance throughout the care journey.

    Is spiritual or pastoral care available?

    Yes, we can arrange spiritual, pastoral or faith-based support depending on each resident’s preference.

    Visit Conewood Manor – Palliative & End-of-Life Care in Saffron Walden

    Choosing the right palliative care environment is an important decision. At Conewood Manor, your loved one receives expert nursing, compassion and dignity — while families gain complete peace of mind.

    What people are saying about us

    Mandy Parker
    Overall Experience
    5.0 out of 5

    Our mother was here for 3 months for end-of-life care and the staff were so lovely. Mum praised them so much, nothing was too much trouble and she knew most of them on first-name terms.

    She always enjoyed meal times and conversations with the staff.

    Adrian Service
    Overall Experience
    5.0 out of 5

    My mum has now resided at the home for 6 years and during that time she has received caring and also sympathetic treatment and has built a bond with a number of staff there and with some staff I have observed visiting her before they finish for the week to see how she is. During my weekly visits, the staff have been very courteous to me and always offer me a drink when afternoon tea is served up.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.