Eleanor Healthcare Group

  • Respite Care in Old Harlow

    At Conewood Manor in Bishop’s Stortford, we provide award-winning respite care to families from Old Harlow and nearby areas. With skilled nurses on-site 24/7 and a warm, Grade II-listed setting, we deliver safe, personalised support when it’s needed most.

    Respite care offers families a chance to rest, recover or take time away from their caring responsibilities, knowing their loved one is being supported with compassion and clinical expertise. Whether the stay is planned in advance or arranged at short notice, our approach centres on comfort, dignity and a gentle transition into a homely, reassuring environment. From the moment residents arrive, we work to ensure they feel settled, supported and truly cared for.

    Why families in Old Harlow choose Conewood Manor

    Families from Old Harlow choose Conewood Manor because our respite care blends professional nursing support with a warm, welcoming atmosphere. Whether someone needs a short stay to recover from illness, regain strength or simply enjoy a peaceful change of environment, our team provides attentive care tailored to both health needs and personal preferences.

    Getting here from Old Harlow

    Conewood Manor is within easy reach of Old Harlow by car and public transport, making regular visits simple. This convenience allows families to remain involved, offering reassurance, encouragement and familiarity throughout the respite stay.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our respite care includes

    We tailor support to each person’s needs — from medication and nutrition to mobility, comfort and meaningful daily routines. Care may include:

    24/7 nursing oversight and personalised care planning

    Medication administration and health monitoring

    Mobility support, fall prevention and assistance with personal care

    Balanced meals, hydration and diets adapted to clinical needs

    Emotional reassurance, companionship and social engagement

    Calm routines that support comfort, confidence and wellbeing

    Whether the stay lasts a few days or a few weeks, our aim is to provide safe, nurturing and fully personalised care that supports both residents and the families who rely on us.

    Awards & Accreditations

    Conewood Manor proudly upholds nationally recognised standards of nursing and resident wellbeing:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    Daily Life & Activities

    Daily life at Conewood Manor is designed to feel engaging, enjoyable and uplifting. Residents can take part in:

    Fresh meals are prepared daily by our in-house chef, with diets individually catered for and adapted to health requirements and personal preferences. We aim to make every day feel comfortable, fulfilling and homely.

    Frequently Asked Questions

    Who is respite care suitable for?

    Anyone who needs short-term support — whether for recovery, rest or to give family carers a well-deserved break.

    Can families from Old Harlow visit regularly?

    Yes. We offer flexible visiting so families can stay closely involved and enjoy regular time together.

    Do you support complex care needs during respite stays?

    Yes. Our nursing team can assist with a wide range of clinical and personal care needs, subject to assessment.

    Is short-notice or urgent respite available?

    Often, yes — depending on availability. Please contact us to check current vacancies.

    How do we check availability or fees?

    Simply get in touch. We’ll talk you through current availability, fees and next steps clearly and sensitively.

    Visit Conewood Manor – Respite Care in Old Harlow

    If you’re exploring respite care near Old Harlow, Conewood Manor offers expert clinical support in a peaceful, homely setting. We’re here to provide safe, comforting and personalised care — giving families confidence and residents a warm place to rest and recover.

    What people are saying about us

    Colin Marshall
    Overall Experience
    5.0 out of 5

    We are very pleased to be able to highly recommend this Care Home. The dedication of the staff is second to none, a great example of this is that in the 22 months our mother was under their care, there were hardly any changes in personnel and we have to say that we have made friends for life as well.

    Brother of Resident
    Overall Experience
    5.0 out of 5

    This is about my sister who has spent at least 8 years in Conewood Manor with Alzheimer?s and who recently passed away. I would like to say a big thank you to the way the staff have looked after her over the years, treating her with love and dignity by day and night, where nothing was too much trouble. The home during that time has improved in many ways, refurbished, new equipment and well managed by the latest management company.

    The staff l would love to thank over her time at Conewood.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.