Eleanor Healthcare Group

  • Palliative & End-of-Life Care in Roydon

    At Conewood Manor in Bishop’s Stortford, we provide award-winning palliative & end-of-life care to families from Roydon and nearby areas. With skilled nurses on-site 24/7 and a warm, Grade II-listed setting, we deliver safe, personalised support when it’s needed most.

    Palliative and end-of-life care is about comfort, dignity and ensuring each person feels safe, respected and truly supported during a sensitive time. At Conewood Manor, we focus on easing symptoms, reducing distress and creating a calm, reassuring environment where residents can feel at peace. Families are supported throughout with clear communication, flexible visiting and compassionate guidance, helping them feel close, informed and gently cared for as needs change.

    Why families in Roydon choose Conewood Manor

    Families from Roydon choose Conewood Manor because our approach is calm, person-centred and deeply respectful. We take time to understand what matters most to each resident and their loved ones — comfort preferences, routines, faith or personal values and the small details that provide reassurance. Our team delivers attentive clinical support alongside genuine warmth, helping residents feel settled and families feel supported at every step.

    Getting here from Roydon

    Conewood Manor is within easy reach of Roydon by car and public transport, making regular visits simple. Our convenient location helps families stay closely connected, spend meaningful time together and remain involved in care decisions throughout.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our palliative & end-of-life care includes

    We tailor support to each person’s needs — from medication and nutrition to mobility, comfort and meaningful daily routines. Care may include:

    24/7 nursing oversight and personalised care planning

    Pain relief and symptom management to maximise comfort

    Medication administration and close health monitoring

    Nutritious meals, hydration and diets adapted to changing needs

    Support with mobility, personal care and gentle positioning for ease

    Emotional reassurance, companionship and sensitive communication

    Calm routines and a peaceful environment that prioritises dignity

    Our aim is always to provide a supportive, reassuring space where residents feel cared for and families feel confident that comfort and wellbeing come first.

    Awards & Accreditations

    Conewood Manor is proud to uphold nationally recognised standards of nursing and resident wellbeing:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    Daily Life & Activities

    Even during palliative and end-of-life care, gentle moments of connection and familiarity can bring comfort. Residents may enjoy:

    Fresh meals are prepared daily by our in-house chef, with diets individually catered for and adapted sensitively as needs change — always honouring comfort, preferences and dignity.

    Palliative approach

    Comfort, dignity and symptom control are prioritised, with close family support and coordination with local clinicians. Our team works alongside GPs and specialist services where needed, ensuring care is responsive and joined-up. Families are kept informed with kindness and clarity and visiting is supported flexibly so loved ones can spend valuable time together.

    Frequently Asked Questions

    When should palliative or end-of-life care be considered?

    Palliative care can begin at any stage of a serious illness to support comfort and symptom control. End-of-life care is introduced when needs indicate someone is approaching their final months, weeks or days.

    Can families from Roydon visit often?

    Yes. We offer flexible visiting, especially during palliative and end-of-life care, so families can remain close and involved.

    Do you support complex symptoms and changing needs?

    Yes. Our nurses provide ongoing monitoring and symptom management, adapting care plans as needs change, with support from external clinicians when required.

    Is urgent admission possible for palliative care?

    Often, yes — subject to availability. Please contact us to discuss urgent placement and current vacancies.

    How do we check availability or fees?

    Simply call us. We’ll talk you through availability, fees and next steps clearly and sensitively, with no pressure.

    Visit Conewood Manor – Palliative & End-of-Life Care in Roydon

    If you’re exploring palliative & end-of-life care near Roydon, Conewood Manor offers expert clinical support in a calm, homely and deeply compassionate setting. We’re here to provide comfort, dignity and sensitive guidance — giving residents peace and families genuine reassurance throughout.

    What people are saying about us

    Sister of Resident
    Overall Experience
    5.0 out of 5

    The staff treat my sister well, I have nothing but praise.

    Barbara Baker
    Overall Experience
    5.0 out of 5

    Every single member of staff always greeted me warmly when I arrived and were always asking if there was anything I needed in support of my brother, to whom they were always very caring and compassionate. Lovely room, surroundings and garden, where he received the best possible care, always making sure he was clean, fed and made comfortable. I was always kept informed and I am just so glad he was there for the last few weeks of his life. Thoroughly recommend.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.