Eleanor Healthcare Group

  • Dementia Nursing in Hatfield Heath

    At Conewood Manor in Bishop’s Stortford, we provide award-winning dementia nursing to families from Hatfield Heath and nearby areas.

    Situated in a beautiful Grade II-listed building, Conewood Manor offers a safe and homely environment where residents are supported with both professionalism and compassion. With skilled nurses on-site 24/7, we deliver personalised care that meets clinical, emotional and social needs. Families can feel reassured knowing their loved ones are treated with dignity, warmth and respect every day.

    Why families in Hatfield Heath choose Conewood Manor

    We pride ourselves on offering not just professional support but also companionship and reassurance, ensuring families feel confident in their choice.

    Getting here from Hatfield Heath

    Conewood Manor is within easy reach of Hatfield Heath by both car and public transport, making it convenient for families to visit regularly and stay connected.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our dementia nursing includes

    Our dementia care is always tailored to individual needs, including:

    Medication management and health monitoring

    Balanced nutrition and hydration

    Support with mobility, comfort and personal care

    Help creating meaningful daily routines

    We adapt care as needs change, always focusing on safety, comfort and quality of life.

    Awards & Accreditations

    We are proud that our standards are recognised nationally:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    These accolades reflect the dedication and expertise of our entire team.

    Daily Life & Activities

    Residents enjoy engaging activities that bring comfort and joy, including:

    Fresh meals are prepared daily by our in-house chef, with menus tailored to individual dietary needs and preferences.

    Dementia-focused care

    Our dementia-trained team provides sensitive, specialist support. Through gentle prompts, structured routines and a focus on familiarity, we help residents maintain confidence and feel safe, supported and valued.

    Frequently Asked Questions

    Do you have registered nurses on-site?

    Yes — our qualified nursing team is available 24/7.

    Can we arrange a site visit?

    Absolutely — please call us to arrange a convenient time.

    Do you support residents with complex dementia needs?

    Yes — our care is personalised and we work closely with local health professionals.

    What activities are available for dementia residents?

    We offer reminiscence sessions, music, creative workshops and gentle activities designed to support orientation and wellbeing.

    Do you provide short-stay dementia care?

    Yes — we offer both long-term and short-term placements, depending on family needs.

    Visit Conewood Manor – Dementia Nursing in Hatfield Heath

    Choosing dementia care is a significant decision. At Conewood Manor, we combine professional nursing expertise with warmth and compassion, ensuring peace of mind for families and dignity for residents.

    What people are saying about us

    Taryn Swales
    Kirstie Archer
    5.0 out of 5

    The staff and care at Conewood Manor for our Mum, who has sadly passed away now, exceeded our expectations. We so appreciate the arrangements that were made by the staff for us to spend time with our Mum in her final days. Thank you so much to the staff who cared for my Mum, they often spoke warmly of her which gave us peace of mind knowing that she was in good hands and really well cared for.

    The staff are friendly and check in regularly, it is like a family and we are so pleased they kindly agreed to take in our Mum after such a bumpy ride in hospital. Thank you Conewood Manor.

    The staff are friendly and check in regularly, it is like a family and we are so pleased they kindly agreed to take in our Mum after such a bumpy ride in hospital. Thank you Conewood Manor.

    Colin Marshall
    Overall Experience
    5.0 out of 5

    We are very pleased to be able to highly recommend this Care Home. The dedication of the staff is second to none, a great example of this is that in the 22 months our mother was under their care, there were hardly any changes in personnel and we have to say that we have made friends for life as well.

    The welcome was lovely, the building light and airy and above all there was laughter and conversation.

    I felt instantly that my mother-in-law would be in safe and happy hands here and I was right.

    Conewood looked after her well for 13 months, much longer than anyone expected. And as a family we were always welcomed and looked after.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.