Heavers Court is a purpose-built care home in Croydon offering residential and nursing care, owned by Croydon Council and operated by Eleanor Healthcare Group.
We are delighted to welcome Heavers Court into the Eleanor family, bringing our approach of personalised, respectful and dignified care to the local community.
As part of Eleanor, the home reflects our ongoing commitment to delivering high-quality, person-centred care in an environment where residents feel safe, valued and truly at home.
For families seeking trusted care in Croydon, including support for those living with dementia, Heavers Court offers a warm, welcoming setting with professional support tailored to individual needs.
Heavers Court Care Home – A Place That Feels Right
Heavers Court is designed to support individuals with a wide range of care needs, from everyday assistance to more complex nursing and dementia care.
What truly defines life here is not just the facilities, but the reassurance families feel and the comfort residents experience every day.
Families consistently highlight the kindness of staff, the high standards of cleanliness and the confidence they feel knowing their loved ones are safe, supported and genuinely cared for.
Across shared experiences, a few things stand out:
- Residents feel settled, comfortable and happy in their surroundings
- Families experience peace of mind and trust in the care provided
- The environment is calm, welcoming and respectful
- Care is delivered with warmth, compassion and attention to detail
This approach allows us to support residents with a wide range of care needs, depending on their individual circumstances.
Who is Heavers Court Suitable For?
Heavers Court is suitable for:
Older adults who require
support with daily living
Individuals needing
24/7 nursing care
Families looking for short-term respite care in Croydon
People living with dementia who benefit from structured,
specialist support
Those requiring compassionate end-of-life care in a supportive environment
To meet these needs effectively, we offer a comprehensive range of care services within the home.
Our Care Services
At Heavers Court, our care is built around the individual — recognising that every resident has their own story, preferences and level of support required. We provide a comprehensive range of care services in Croydon, designed to adapt as needs change, while always maintaining dignity, comfort and independence.
Our residential care supports individuals who may need help with everyday activities such as personal care, mobility and daily routines, while still enjoying independence and a sense of home.
For those requiring more complex medical support, our nursing care provides 24/7 clinical oversight delivered by qualified nurses, ensuring both medical needs and personal wellbeing are consistently supported.
We offer specialist dementia care in Croydon for individuals at all stages, focusing on familiarity, routine and reassurance.
Our respite care offers flexible short-term support, whether for recovery, temporary care needs, or to give family carers a break.
We provide compassionate care centred on comfort, dignity and emotional support for both residents and families.
We also support individuals living with Parkinson’s disease, physical disabilities and other complex conditions..
Life at Heavers Court
Beyond care, daily life at Heavers Court is centred around engagement, wellbeing and a sense of belonging.
Residents benefit from:
- Daily activities that encourage participation and social interaction
- Opportunities to build friendships and companionship
- A structured yet flexible routine tailored to personal preferences
Families often notice positive changes — improved mood, increased engagement and a stronger sense of comfort and stability.
Home Features
AND Facilities
To support both comfort and care, Heavers Court offers a thoughtfully designed environment:
Spacious single
en-suite rooms
Purpose-built, accessible layout
Lift and full wheelchair access
Sensory spaces for relaxation
On-site hair
salon
Well-maintained
gardens
Comfortable communal
lounges
Dedicated dining
areas
Convenient transport access
The home maintains consistently high standards of cleanliness and presentation — something families consistently value.
Share your care experience with CQC
Helpline: 03000 616161 | Email: [email protected] | Website: www.cqc.org.uk/tellus
Our Approach to Care
At Eleanor Healthcare Group, care is always centred around the individual.
At Heavers Court, this means:
- Personalised care plans
- Regular reviews
- Respect for dignity and independence
- Open communication with families
We work closely with healthcare professionals to ensure continuity and high standards of care at every stage.
Our Team
At Heavers Court, our team is at the heart of everything we do.
Our carers, nurses and support staff bring together experience, compassion and a genuine commitment to improving the lives of those we care for. Every interaction is guided by empathy, patience and professionalism.
Families often tell us that what stands out most is the warmth, kindness and reassurance our team brings every day.
Why Families Choose Heavers Court
Heavers Court is valued by families for:
A warm, welcoming environment
High standards of cleanliness
Engaging
activities
Nutritious
meals
Strong
communication
Compassionate
staff
A calm and reassuring atmosphere
Flexible
visiting
Most importantly, families describe a strong sense of trust and peace of mind.
What people say about us
Jennifer L (Daughter of Resident)
Overall Experience
5.0 out of 5
I have had an outstanding experience with Heaver court care home, my father has been a resident since April 2025 .
I am blown away by the exceptional care and service provided. The staff & management are professional & caring , they go above and beyond to ensure my father & all the residents are comfortable & happy.
The facilities are clean & well maintained, with a range of activities to keep the residents engaged and stimulated. My father enjoys all the delicious & nutrition foods available.
What really stood out was the compassion & kindness shown by all staff & management, they truly care about the residents and family members & it shows .
I am absolutely delighted with my dad wellbeing, he has settled in well, & he expresses his feelings by saying how he likes the care home & all the carers.
I have a peace of mind when I leave my father after visiting, as I know he is happy and comfortable, & has made many friends who are in the same level of understanding.
Milen A (Nephew of Resident)
Overall Experience
5.0 out of 5
Best service, best place and overall best experience i have seen in ages. I am delightful with the care my auntie receive in this place. Everyone is so helpful and caring. We are so happy with the accommodation and the food too. Very clean and always look and smell fresh.
R P (Son of Resident)
Overall Experience
5.0 out of 5
The management and staff are all extremely caring, respectful, professional and just absolutely amazing.
We couldn’t have wished for a better place for my mums respite. They made her feel welcome and totally cared for during her stay. They made everything so simple, effortless and nothing was too much trouble.
Just brilliant.
Evelyn O (Daughter of Resident)
Overall Experience
5.0 out of 5
My experience with the care home has been nothing but excellent. The home is very clean both inside and out. The residents are well taken care of. Their welfare is taken care of excellently. Residents are kept clean down to their toe nails. I have nothing bad to say about their service
Brian P (Son of Resident)
Overall Experience
5.0 out of 5
Heavers Court Care Home is an exceptional care home. Very clean lovely decor. All staff very friendly and helpful at all times especially the Care Manager who goes out of her way to keep everyone informed of any developments regarding my Mothers stay at this lovely care home. Location is very good, her room is of a very high standard and very well furnished. All communal areas are exceptional as well. Also we have had several family members and friends who also commented on the high standard of Heavers Court Care Home. Well done to everyone. And please pass on my thanks and regards as my Mum is very settled and very happy to be part of this excellent care home. From a devoted Son who lives in Herne Bay Kent.
Next Steps
Understanding the Admissions Process
Heavers Court Care Home works in partnership with Croydon Council to support residents through local authority placements.
Speak to Croydon Council
Begin by contacting your local authority to request a care needs assessment. This helps determine the level of support required.
Care Needs Assessment
A social worker will assess individual needs, preferences and eligibility for funding and care.
Placement Matching
If Heavers Court is identified as a suitable home, the council will coordinate the placement with our team.
Moving In
Once everything is agreed, we work closely with families and professionals to ensure a smooth and supported transition.
Settling In
From day one, our team focuses on helping residents feel comfortable, safe and at home within our community.
Need Guidance or Have Questions?
We understand that navigating care can feel overwhelming. If you would like support or simply want to learn more about Heavers Court our team is here to help — whether that’s understanding the process, exploring care options, or preparing for the next step.
Eleanor for you
Our Partners and accreditations
We are regulated by CQC
FAQs
Heavers Court provides residential care, nursing care, dementia care, respite care and end-of-life care in Croydon.
Yes, we provide specialist dementia care for all stages, including advanced and complex needs.
Yes, we encourage regular visits and support family involvement.
Yes, the home is fully accessible with lifts and mobility-friendly design.
Yes, respite care is available for short-term support.
You can contact our team directly to book a visit at a convenient time.
Families value the compassionate staff, calm environment, strong communication and the genuine sense of care and reassurance provided.
