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Eleanor Healthcare Group

  • Palliative and End-of-Life Care
    Near Bishop’s Stortford

    Palliative and end-of-life care should be handled with gentleness, dignity and clear communication. Families often need reassurance that their loved one will be comfortable, listened to and supported in a way that respects their wishes. This guide explains what compassionate palliative care near Bishop’s Stortford can involve and how Conewood Manor supports residents and families during sensitive times.

    What Palliative Care Means

    Palliative care focuses on comfort, quality of life, symptom management and emotional support. It can be provided alongside other care needs and should always be shaped around the person’s wishes, dignity and wellbeing.

    What Families Should Expect

    Download our brochure

    To find out more about what we offer, please download our brochure

    How Conewood Manor Supports Nursing Care

    Conewood Manor works with residents, families and healthcare professionals to provide comfort-focused care in a respectful environment, with attention to both practical needs and emotional support.

    We are proud to hold a CQC rating of “Good” and a 9.8 out of 10 on Carehome.co.uk, reflecting the consistent standard of care our team delivers every day.

    Find This Care by Area

    We support families across Bishop’s Stortford and surrounding areas. Choose your location below.

    Frequently Asked Questions

    What is the difference between palliative care and end-of-life care?

    Palliative care focuses on comfort and quality of life and may begin earlier, while end-of-life care is usually provided in the final stage of life.

    Can families be involved in decisions?

    Yes, families are supported and involved wherever appropriate and in line with the resident’s wishes.

    Is palliative care only for cancer?

    No, palliative care can support people with many serious or life-limiting conditions.

    What matters most in end-of-life care?

    Comfort, dignity, clear communication and respect for personal wishes are central.

    Can palliative care be provided in a nursing home?

    Yes, nursing homes can provide palliative support where the care needs are suitable.

    Talk to Us About Care at Conewood Manor

    Come and visit us at Conewood Manor Nursing Home. Enjoy a cup of coffee, have a chat, stay for a meal and speak with our care team about care needs for you or your loved one. Whether you are simply exploring options or ready to make a decision, you are always welcome here.

    What people say about us

    Vanessa W (Daughter of Resident)
    Overall Experience
    5.0 out of 5

    We are very satisfied with the level of care and compassion shown to my Dad and ourselves during his stay here.

    Grateful for staff allowing us all to visit him to celebrate his milestone 90th Birthday.

     

    Steve M (Son of Resident)
    Overall Experience
    5.0 out of 5

    My mum was a resident of Conewood Manor for 5 years. All members of staff were amazing! The care and love my mum received from every member of staff was fantastic. They made sure she was always comfortable and always ensured she was encouraged to take part in their many activities. The facilities they have are also great. I never had any concerns with any member of staff, over the years they became more like family. The home is very well run and always very clean. My thanks go out to each and every member of staff, thank you for making my mums last few years as comfortable and happy as possible. Thank you.

    Francis V (Daughter of Resident)
    Overall Experience
    5.0 out of 5

    The home is well managed, clean along with exceptional staff that really demonstrate that they care for the residents under their care. They are very helpful if you have a problem and will resolve. They treat the residents and the visitors that attend with dignity and respect. I really can not fault any of them. They looked after my mother all the way to end of life and my heart thanks go out to them all.

    60 Dunmow Road, Hertfordshire, Bishop's Stortford CM23 5HL

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.