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Hartley House Residential Home

Location: Cranbrook


Welcome to Hartley House Residential Home! We are located in Cranbrook, Kent, and have been serving the local community for over 30 years. Our residents live as independently as possible while receiving the right care within a safe environment in their later years.


We are open now to welcome your loved one. We are happy to answer all your questions. Call us today on - 01580 713139

Want to get a sense of what it will be like to walk around Hartley House Care Home in Cranbrook? CLICK HERE TO SEE OUR VIRTUAL TOUR. 

Hartley House is just a few minutes away from the famous Union Mill and St. Dunstan’s Church, which houses the prototype of Big Ben. We can accommodate more than 50 people. All our rooms are spacious, well-ventilated, and have views onto the gardens.

Paula Stanford, the registered manager, leads the team. She has been with the home over 4 years.  Our full-time chef has over 25 years of experience in Hartley House. Throughout the year, we host events, themed nights, and activities to stimulate and engage our residents. Our chef prepares foods from across the world for these occasions. Five full-time housekeeping staff run an efficient cleaning service 7 days a week.

The facility is split into four wings – Hardy, Camden, Sackville, and Harris. This structure allows for individual care and attention to be given in small groups. There are separate lounges and dining rooms in each wing, and each has their own kitchenette. This wing concept makes the home feel smaller than it is, but the residents can choose to stay in their wing or can move to other wings to be with friends and participate in different activities.

The home was extended in October 2013 by JHD Architects, led by Tim Ball. The stunning new rooms and lounge are quite popular with residents and guests alike. These include state-of-the-art features, shower facilities, and dementia specific furniture. The new enclosed courtyards are easy to access and offer a safe way for residents and their visitors to indulge in gardening or just enjoying the sunshine.

The modern facility, the great staff and service, and friendly residents, are what makes Hartley House such a feel-good home.

Care Categories

Elderly care

Elderly care

Palliative care (End of life)

Palliative care (End of life)

Residential

Residential

Residential dementia

Residential dementia

Specialist Care

Dementia care

Dementia care

Frailty

Frailty

Incontinence

Incontinence

Care Packages

Long-term stay

Long-term stay

Short-term Stay

Short-term Stay

Home Features

Bathroom & shower rooms

Bathroom & shower rooms

Cafe

Cafe

Call bells

Call bells

Dining room

Dining room

Garden

Garden

Kitchenette

Kitchenette

Lounge

Lounge

Quiet room

Quiet room

Wellbeing

Wellbeing

Wi-fi

Wi-fi

Hartley House Residential Home happy resident with carer

Your in safe hands

Our resident’s health and safety are of utmost importance to us. Our personalized care ensures that your loved one will always be well-groomed and safe, mentally and emotionally stimulated, and socially engaged. We constantly review our care plans to ensure that we are meeting the agreed outcomes. The home is always secured, and all the exits are alarmed. We take fire risks seriously and practice our fire drill every week. As an ISO 9001-accredited organization, we pride ourselves on achieving consistently high standards of safety, health, and wellbeing for our residents.

What people say about us

"WELL-CARED"

To Paula & staff,
Thank you for all the care and kindness you showed to my mum. The time she spent at Hartley House she seemed really happy & well cared for.

- Nikki & family

Rating

Care Categories

Elderly care Residential

What people say about us

"HAPPY"

Dear Paula and staff,
I know going in a Care Home was not what Esme wanted but it had to be and I know once she was settled she was as happy as she could have been.

- Sister of Esme P.

Rating

Care Categories

Elderly care Residential
Hartley House resident
Click here to read more reviews

Hartley House Residential Home

Hartley Road, Cranbrook, Kent,
Cranbrook
TN17 3QN

Phone - 01580 713139
Email - [email protected]

Our awards and recognitions

ISO 9001 Award
ISO 14001 Award
Contractor Health and Safety Assessment Scheme CHAS
Gold Committed 2 Quality Award C2E Award