At Conewood Manor in Bishop’s Stortford, we provide award-winning respite care to families from Hatfield Heath and nearby areas. With skilled nurses on-site 24/7 and a warm, Grade II-listed setting, we deliver safe, personalised support when it’s needed most.
Whether carers need a short break, urgent support or planned respite, families trust Conewood Manor for dependable care in a calm, reassuring environment.
Conewood Manor is within easy reach of Hatfield Heath by car and public transport, making regular visits simple. Staying connected with loved ones helps residents feel reassured, settled and supported during their stay.
To find out more about what we offer, please download our brochure
Every respite stay is tailored to the individual. Our support may include:
Whether for a few days or several weeks, our respite care ensures comfort, dignity and continuity.
Conewood Manor is proud to be recognised for excellence in care and resident experience:
Respite care at Conewood Manor includes meaningful daily experiences:
Our in-house chef prepares fresh meals daily, with diets individually catered for to support health, enjoyment and comfort.
Respite care provides short-term support for individuals who need professional care while their usual career takes a break, recovers from illness or manages other commitments.
Respite stays can range from a few days to several weeks, depending on availability and individual needs.
Yes. We aim to accommodate urgent or short-notice respite placements whenever possible.
Absolutely. Respite residents receive the same personalised care, 24/7 nursing support and access to activities as long-term residents.
Yes. We encourage flexible visiting so families can remain closely involved and reassured throughout the stay.
Choosing respite care is an important decision – whether it’s planned support or needed at short notice. At Conewood Manor, we combine expert nursing with a warm, welcoming environment so families can feel confident and reassured.
I live in Spain and when I was told my dad was going into a care home I was really worried. My sister visited and we had some FaceTimes and she assured me how lovely it was and how absolutely fantastic all the staff were. I arrived and was absolutely blown away by how very caring everyone was and how hard they all worked to ensure my dad’s care was top standard! He was able to enjoy the garden which took a lot of hoisting dad and there was never a complaint from any of the staff. The cleaners were out daily and I felt so comfortable being there. Well done to all you staff you do such an amazing job ! Thank you each and every one of you.
My mum was a resident of Conewood Manor for 5 years. All members of staff were amazing! The care and love my mum received from every member of staff was fantastic. They made sure she was always comfortable and always ensured she was encouraged to take part in their many activities. The facilities they have are also great. I never had any concerns with any member of staff, over the years they became more like family. The home is very well run and always very clean. My thanks go out to each and every member of staff, thank you for making my mums last few years as comfortable and happy as possible. Thank you.





Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.
As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.
Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.
Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.