At Conewood Manor in Bishop’s Stortford, we provide award-winning emergency & short-notice admissions to families from Hatfield Heath and nearby areas. With skilled nurses on-site 24/7 and a warm, Grade II-listed setting, we deliver safe, personalised support when it’s needed most.
When care is needed urgently, families often have to make decisions under pressure — after a sudden illness, a fall, a crisis at home or an unexpected hospital discharge. Our emergency & short-notice admissions are designed to provide immediate, calm and professional support at these critical moments. From the moment someone arrives, we focus on safety, reassurance and tailored care, helping residents feel settled and families feel less overwhelmed.
Families from Hatfield Heath choose Conewood Manor because we respond quickly, sensitively and with strong clinical expertise when circumstances change suddenly. Our team takes time to understand each person’s immediate needs, medical background and personal preferences, putting a clear plan in place from day one. We aim to create a stable, reassuring environment where residents can feel safe and supported, even in the midst of an unexpected situation.
Conewood Manor is within easy reach of Hatfield Heath by car and public transport, making regular visits simple. This convenient location means families can remain closely involved, visit at flexible times and stay connected with their loved one during an emergency or short-notice placement.
To find out more about what we offer, please download our brochure
We tailor support to each person’s needs — from medication and nutrition to mobility, comfort and meaningful daily routines. Care may include:
Whether the stay is very short, a transitional period or the beginning of longer-term care, our focus is always on safety, dignity and compassionate support.
Conewood Manor proudly upholds nationally recognised standards of nursing and resident wellbeing:
Even during emergency or short-notice stays, residents are welcomed into a warm, engaging daily environment. They can enjoy:
Fresh meals are prepared daily by our in-house chef, with diets and preferences individually catered for — helping residents feel nurtured, comfortable and at ease from the very start of their stay.
Often, yes — subject to availability. We regularly support same-day and short-notice placements when care is needed quickly.
We can support after sudden illness, a fall, breakdown of home care, carer unavailability, hospital discharge and other urgent changes in circumstances.
Absolutely. Flexible visiting helps families stay closely involved and reassured throughout the stay.
Our nursing team completes an assessment on arrival and puts a personalised plan in place straight away, adapting it as needs become clearer.
Simply contact us. We’ll explain current vacancies, likely timescales, fees and next steps clearly and sensitively.
If you need emergency or short-notice care near Hatfield Heath, Conewood Manor offers immediate, compassionate support in a safe, homely setting. We’re here to help you navigate urgent situations with calm, clarity and expert clinical care — for both residents and the families who love them.
I could not rate the home and all the staff, from manager to the cleaners, from the doctors to the care assistants, highly enough. Made my brother so welcome and comfortable from his first day to the very last.
Conewood Manor provided excellent care for my father. The facilities were great for my dad & the garden was a favourite place for him enjoying all the flowers & marquee, occasionally colouring or just sitting with family. The activity schedule has been prioritised and there is something for everyone. Ponies, singers, exercise and lots of themed parties to name a few.
The staff were all so kind and compassionate and we got to know the lovely little community that is Conewood. My dad’s needs were complex and he has now recently passed away, but as a family, we knew Dad was receiving the best care and that he was happy and content, which is all anyone can ask for. I would strongly recommend it.





Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.
As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.
Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.
Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.