Eleanor Healthcare Group

  • Hospital Discharge Care in Hatfield Heath

    At Conewood Manor in Bishop’s Stortford, we provide award-winning hospital discharge care to families from Hatfield Heath and nearby areas. With skilled nurses on-site 24/7 and a warm, Grade II-listed setting, we deliver safe, personalised support when it’s needed most.

    Leaving hospital can be a vulnerable time — particularly when ongoing nursing support, monitoring or rehabilitation is still required. At Conewood Manor, our hospital discharge care is designed to provide a smooth, reassuring transition from hospital to recovery. We offer clinical oversight, daily support and a calm, homely environment where residents can regain strength, confidence and comfort, while families feel reassured that care is in expert hands.

    Why families in Hatfield Heath choose Conewood Manor

    Families from Hatfield Heath choose Conewood Manor because we combine strong clinical expertise with genuine warmth and reassurance. Our team works closely with discharge teams, GPs and families to understand each resident’s medical needs, recovery goals and personal routines — ensuring care is well-coordinated from day one and adapts as recovery progresses.

    Getting here from Hatfield Heath

    Conewood Manor is within easy reach of Hatfield Heath by car and public transport, making regular visits simple. This proximity allows families to stay closely involved, offering encouragement and familiarity that can play an important role in recovery.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our hospital discharge care includes

    We tailor support to each person’s needs — from medication and nutrition to mobility, comfort and meaningful daily routines. Care may include:

    24/7 nursing oversight and health monitoring

    Medication administration, wound care and health monitoring

    Nutritional support, hydration and diets adapted to medical needs

    Support with mobility, reconditioning and falls prevention

    Gentle routines and social engagement to support wellbeing

    Assistance with personal care and day-to-day comfort

    Our focus is on safe recovery, reducing the risk of readmission and helping residents regain independence at a comfortable, supported pace.

    Awards & Accreditations

    Conewood Manor proudly upholds nationally recognised standards of nursing and resident wellbeing:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    Daily Life & Activities

    A calm, balanced routine supports both physical recovery and emotional wellbeing. Residents can enjoy:

    Fresh meals are prepared daily by our in-house chef, with diets individually catered for and adapted to clinical requirements and personal preferences — helping residents feel nourished, comfortable and at home.

    Frequently Asked Questions

    Who is hospital discharge care suitable for?

    It’s ideal for people leaving hospital who need ongoing nursing support, monitoring or help with daily routines before returning home.

    Can families from Hatfield Heath visit regularly?

    Yes. We offer flexible visiting so families can stay closely involved throughout recovery.

    Do you accept short-notice admissions after discharge?

    Often, yes — subject to availability. Please contact us to discuss urgent placements and current vacancies.

    Do you work with hospital discharge teams?

    Yes. We liaise closely with healthcare professionals to ensure continuity of care and a smooth transition.

    How do we check availability or fees?

    Simply get in touch. We’ll talk through availability, fees and next steps clearly and sensitively.

    Visit Conewood Manor – Hospital Discharge Care in Hatfield Heath

    If you’re exploring hospital discharge care near Hatfield Heath, Conewood Manor offers expert clinical support in a peaceful, homely setting. We’re here to make the transition from hospital to recovery safer, calmer and more reassuring — for residents and the families who support them.

    What people are saying about us

    Tracey Maybury
    Kirstie Archer
    5.0 out of 5

    Just wanted to express my sincere thanks for taking good care of my aunt. When visiting, all staff are very friendly and make us welcome. Staff are always available to listen and answer any questions. What a wonderful team!

    Julie Theobald
    Overall Experience
    5.0 out of 5

    My brother was admitted to Conewood Manor directly from hospital where he was diagnosed with terminal cancer. I cannot praise this facility highly enough. Within 24 hours they had given my brother some pride back. They were so very attentive and never missed a thing. The staff were extremely understanding and friendly to us all. My brother had great meals and his care was exemplary, they had pamper days, hairdressers, games, activities, singers and a whole host more to keep their residents stimulated. Unfortunately my brothers cancer was aggressive and he passed way too soon. The staff were extremely sensitive and accommodating to the whole family during this sad time.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.