Eleanor Healthcare Group

  • Hospital Discharge Care in Hatfield Heath

    At Conewood Manor in Bishop’s Stortford, we provide award-winning hospital discharge care to families from Hatfield Heath and surrounding areas.

    Our beautifully preserved Grade II-listed home offers a warm and reassuring environment, with skilled nurses on-site 24/7. Whether for a short stay, urgent placement, or ongoing recovery, our team delivers safe, personalised support to ensure a smooth transition from hospital to home-like surroundings. Families can have peace of mind knowing their loved ones are in capable, compassionate hands.

    Why families in Hatfield Heath choose Conewood Manor

    Our hospital discharge care helps residents regain strength and confidence while providing families with much-needed reassurance.

    Getting here from Hatfield Heath

    Conewood Manor is easily accessible from Hatfield Heath, whether travelling by car or public transport. Its convenient location makes family visits simple and stress-free, helping loved ones feel supported during recovery.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our hospital discharge care includes

    We tailor support to each individual’s needs, which may involve:

    Safe medication management and monitoring

    Nutritious meals and hydration to aid recovery

    Mobility assistance, physiotherapy support and personal care

    Comfort, emotional reassurance and meaningful routines

    This holistic approach ensures recovery is supported both medically and emotionally.

    Awards & Accreditations

    Our standards of care are consistently recognised at a national level:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (from over 48 families)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes in the
    East of England 2021

    Dementia Nursing in Little Hadham

    These accolades highlight our commitment to excellence, safety and compassionate care.

    Daily Life & Activities

    Recovery is supported by an enriching daily routine. Residents enjoy:

    Fresh, nutritious meals are prepared daily by our in-house chef, with dietary preferences and requirements individually catered for.

    Frequently Asked Questions

    How quickly can hospital discharge care be arranged?

    We can often accommodate urgent placements, working closely with hospitals and families to ensure smooth transitions.

    Do you liaise with hospital staff during discharge?

    Yes — our team coordinates with hospital clinicians to provide continuity of care.

    Is physiotherapy available as part of recovery?

    Yes, we provide mobility support and can arrange physiotherapy as needed.

    Can hospital discharge care become a longer stay?

    Absolutely — residents can extend their stay into convalescent or long-term care if required.

    Will families receive updates on progress?

    Yes, we provide regular updates and encourage open communication with families throughout recovery.

    Visit Conewood Manor – Hospital Discharge Care in Hatfield Heath

    Transitioning from hospital to home is a critical stage. At Conewood Manor, we combine expert nursing with a welcoming, homely environment to make recovery safe, comfortable and reassuring.

    What people are saying about us

    Tracey Maybury
    Overall Experience
    5.0 out of 5

    Just wanted to express my sincere thanks for taking good care of my aunt. When visiting, all staff are very friendly and make us welcome. Staff are always available to listen and answer any questions. What a wonderful team!

    Julie Theobald
    Overall Experience
    5.0 out of 5

    My brother was admitted to Conewood Manor directly from hospital where he was diagnosed with terminal cancer. I cannot praise this facility highly enough. Within 24 hours they had given my brother some pride back. They were so very attentive and never missed a thing. The staff were extremely understanding and friendly to us all. My brother had great meals and his care was exemplary, they had pamper days, hairdressers, games, activities, singers and a whole host more to keep their residents stimulated. Unfortunately my brothers cancer was aggressive and he passed way too soon. The staff were extremely sensitive and accommodating to the whole family during this sad time.

    Get in touch with Eleanor

    Apply Or Find Out More About Our Open Roles.

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.