Eleanor Healthcare Group

  • Dementia Nursing in Old Harlow

    At Conewood Manor in Bishop’s Stortford, we provide award-winning dementia nursing to families from Old Harlow and nearby areas.

    Our Grade II-listed home offers a safe, warm and homely setting, supported by skilled nurses on-site 24/7. We deliver compassionate, personalised support that meets both clinical and emotional needs. Families can feel reassured knowing their loved ones are treated with dignity, respect and kindness every day.

    Why families in Old Harlow choose Conewood Manor

    We pride ourselves on providing more than just care — we offer companionship, reassurance and a true sense of community.

    Getting here from Old Harlow

    Conewood Manor is conveniently located for families in Old Harlow. Whether travelling by car or public transport, visiting is simple and frequent family contact is encouraged, helping residents feel supported and connected.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our dementia nursing includes

    We adapt our care to suit each individual’s needs, including:

    Medication management and health monitoring

    Balanced nutrition and hydration

    Support with mobility, comfort and personal care

    Help establishing meaningful daily routines

    Our approach evolves alongside residents’ changing needs, ensuring comfort, stability and security at every stage.

    Awards & Accreditations

    We are proud to be recognised nationally for our quality of care:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (from over 48 families)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes in the
    East of England 2021

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    These awards reflect our ongoing commitment to excellence and compassion.

    Daily Life & Activities

    Residents at Conewood Manor enjoy a fulfilling lifestyle, with a wide choice of enriching activities such as:

    Meals are freshly prepared every day by our in-house chef, with menus tailored to each resident’s preferences and dietary requirements.

    Dementia-focused care

    Our dementia-trained team provides sensitive, specialist support. Gentle prompts, structured daily rhythms and a focus on familiarity help residents maintain confidence and independence in a safe, supportive environment.

    Frequently Asked Questions

    How do you create a safe environment for residents with dementia?

    Our home is designed with calm spaces, secure gardens and supportive routines to reduce anxiety and ensure safety.

    Can family members be involved in care planning?

    Yes — we work closely with families to create care plans that reflect residents’ needs and preferences.

    Do staff receive specialist dementia training?

    All staff receive dedicated dementia care training and ongoing refreshers to ensure best practice.

    Are activities adapted for people with memory challenges?

    Yes — activities are tailored to promote reminiscence, stimulation and enjoyment for all ability levels.

    Do you support residents as dementia progresses into later stages?

    Absolutely — our flexible care evolves to provide comfort, dignity and reassurance at every stage of dementia.

    Visit Conewood Manor – Dementia Nursing in Old Harlow

    Choosing dementia nursing care for a loved one is a significant decision. At Conewood Manor, we combine clinical expertise with heartfelt compassion, offering dignity for residents and peace of mind for families.

    What people are saying about us

    Daughter of Resident
    Overall Experience
    5.0 out of 5

    We cannot express highly enough the level of care and support that our mum and our family have received whilst she was at Conewood Manor. The staff were excellent, friendly and approachable. They all treated mum with respect and dignity, we were kept informed at all times and knew that she was being watched constantly. We were able to sit with her all day and drank lots of cups of tea, that were brought to us regularly. 

    Thank you all for making this experience bearable.

    Sister of Resident
    Overall Experience
    5.0 out of 5

    The staff treat my sister well, I have nothing but praise.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.