Eleanor Healthcare Group

  • Hospital Discharge Care in Old Harlow

    At Conewood Manor in Bishop’s Stortford, we provide award-winning hospital discharge care to families from Old Harlow and nearby areas. With skilled nurses on-site 24/7 and a warm, Grade II-listed setting, we deliver safe, personalised support when it’s needed most.

    Why families in Old Harlow choose Conewood Manor

    Hospital discharge can feel overwhelming, especially when ongoing support is needed. Families choose Conewood Manor because we provide a smooth transition from hospital to recovery, with reassurance, clear communication and compassionate care.

    Getting here from Old Harlow

    Conewood Manor is within easy reach of Old Harlow by car and public transport, making regular visits simple. Staying close to loved ones helps residents feel supported, reassured and connected during recovery.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our hospital discharge care includes

    Every recovery journey is different, so our support is always tailored. Hospital discharge care at Conewood Manor may include:

    24/7 nursing oversight and health monitoring

    Medication management and coordination with healthcare professionals

    Nutritious meals, hydration support and dietary planning

    Mobility assistance, rehabilitation support and personal care

    Gentle routines that build strength, confidence and independence

    Emotional reassurance and compassionate daily support

    Whether your loved one needs short-term recovery care or longer support, we focus on comfort, safety and wellbeing at every stage.

    Awards & Accreditations

    Conewood Manor is proud to be recognised for high standards of care and resident experience:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    Daily Life & Activities

    Recovery at Conewood Manor is supported by a calm, engaging daily routine. Residents enjoy:

    Fresh meals are prepared daily by our in-house chef, with diets individually catered for to support recovery, nutrition and enjoyment.

    Frequently Asked Questions

    What is hospital discharge care at Conewood Manor?

    Hospital discharge care supports recovery after a hospital stay, providing nursing oversight, medication support and help with daily activities until residents regain strength and confidence.

    Can hospital discharge care be arranged quickly?

    Yes. We aim to support urgent and short-notice admissions wherever possible, working closely with families and hospital teams.

    Do you support rehabilitation and recovery needs?

    Absolutely. Our team assists with mobility, nutrition, personal care and structured routines to support recovery and independence.

    Are registered nurses available on-site?

    Yes – skilled nurses are available on-site 24/7 to ensure safe, continuous care.

    Can families visit during a discharge care stay?

    Yes. Flexible visiting is encouraged so families can stay closely involved and provide reassurance.

    Visit Conewood Manor – Hospital Discharge Care in Old Harlow

    Choosing the right place for recovery after hospital discharge is an important step. At Conewood Manor, we combine clinical expertise with a calm, supportive environment to help residents recover safely and comfortably.

    What people are saying about us

    Emma Crowther
    Kirstie Archer
    5.0 out of 5

    My mum came to Conewood Manor in October 2019 and she was extremely poorly.  With Conewood’s nurturing care she survived for an additional 9 months.  The staff go above and beyond for the residents (and for their family) and I can honestly say that it was their care and support that helped mum continue with her Alzheimers journey for so much longer than expected.  Every single member of staff cares and this is evident.  Mum was always clean, well-fed and looked after and I cannot fault Conewood Manor.  Mum sadly passed away on 30th June but whilst I was with her at the end the staff would continually ask me if I was ok or if I needed anything (even though they had all of the relatives to care for).  I felt that they genuinely cared for my mum.  The final act of kindness was when they all stood outside the home as mum took her last journey past them.  I would recommend Conewood without a doubt to anybody looking for care for someone they love.

    Elizabeth Aitken
    Overall Experience
    5.0 out of 5

    Was able to visit my dad yesterday, his 92nd birthday. Due to Covid haven’t seen him since early March. He looked so well and relaxed. He said he liked it there and had made friends and he loves the food! 

    Every single member of staff has been so kind and helpful both to dad and his relatives. We sat in the beautiful rose garden, it was lovely to see dad smiling. It is such a weight off the family’s mind that he is being so well looked after and is happy at Conewood Manor.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.