Eleanor Healthcare Group

  • Palliative & End-of-Life Care in Quendon

    At Conewood Manor in Bishop’s Stortford, we provide award-winning palliative & end-of-life care to families from Quendon and nearby areas. With skilled nurses on-site 24/7 and a warm, Grade II-listed setting, we deliver safe, personalised support when it’s needed most.

    Why families in Quendon choose Conewood Manor

    Choosing palliative or end-of-life care is a deeply personal decision. Families in Quendon trust Conewood Manor for our compassionate approach, clear communication and calm, supportive environment where dignity and comfort always come first.

    Getting here from Quendon

    Conewood Manor is within easy reach of Quendon by car and public transport, making regular visits simple. Being close helps families stay involved and reassured during this important time.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our palliative & end-of-life care includes

    Every individual’s needs are different, so care is always tailored. Support may include:

    Pain relief and symptom management

    Medication administration and monitoring

    Nutritional support and hydration

    Mobility assistance, comfort and personal care

    Emotional reassurance and compassionate companionship

    Our focus is on comfort, peace and quality of life at every stage.

    Awards & Accreditations

    Conewood Manor is proud to be recognised for maintaining exceptional standards of care:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    Daily Life & Activities

    Even during palliative and end-of-life care, we believe in creating meaningful moments. Residents can enjoy: 

    Fresh meals are prepared daily by our in-house chef, with diets carefully adapted to personal preferences and medical needs.

    Palliative approach

    Our palliative approach prioritises comfort, dignity and symptom control, while also supporting families with regular updates, open communication and close coordination with local clinicians and healthcare professionals.

    Frequently Asked Questions

    What does palliative & end-of-life care involve at Conewood Manor?

    Our palliative care focuses on comfort, dignity and symptom control, alongside emotional and compassionate support for both residents and their families.

    Do you have nurses available at all times?

    Yes. Our qualified nursing team is available on-site 24/7 to provide continuous clinical care and reassurance.

    Can families visit frequently during end-of-life care?

    Absolutely. We encourage flexible visiting so families can spend meaningful time together and remain closely involved.

    Do you support short-term palliative care as well as longer stays?

    Yes. We offer both short-term and longer-term palliative support depending on individual needs and circumstances.

    Do you work with external healthcare professionals?

    Yes. We work closely with local GPs, specialists and palliative care teams to ensure seamless, coordinated care.

    Visit Conewood Manor – Palliative & End-of-Life Care in Quendon

    Choosing palliative or end-of-life care is a deeply personal decision. At Conewood Manor, we combine expert nursing with compassion and respect, creating a calm, supportive environment where comfort and dignity come first.

    We welcome families to:

    What people are saying about us

    Laura Lione
    Overall Experience
    5.0 out of 5

    Conewood Manor provided excellent care for my father. The facilities were great for my dad & the garden was a favourite place for him enjoying all the flowers & marquee, occasionally colouring or just sitting with family. The activity schedule has been prioritised and there is something for everyone. Ponies, singers, exercise and lots of themed parties to name a few.

    The staff were all so kind and compassionate and we got to know the lovely little community that is Conewood. My dad’s needs were complex and he has now recently passed away, but as a family, we knew Dad was receiving the best care and that he was happy and content, which is all anyone can ask for. I would strongly recommend it.

    Janet Hollis
    Overall Experience
    5.0 out of 5

    Overall the care at Conewood Manor is exceptional. My husband has been there for well over a year and it is definitely superior to the 2 Care Homes he was in before. The attention of all the staff and management is excellent. Every effort is made for the residents and their families. An excellent addition is an Activities Team who makes huge efforts for everybody. 

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.