Eleanor Healthcare Group

  • Palliative & End-of-Life Care in Saffron Walden

    At Conewood Manor in Bishop’s Stortford, we provide award-winning palliative & end-of-life care to families from Saffron Walden and nearby areas. With skilled nurses on-site 24/7 and a warm, Grade II-listed setting, we deliver safe, personalised support when it’s needed most – with dignity, comfort and compassion at the heart of everything we do.

    Why families in Saffron Walden choose Conewood Manor

    Families trust Conewood Manor during the most sensitive times because we offer reassurance, experience and heartfelt care.

    Our team supports both residents and families with empathy, clarity and constant communication.

    Getting here from Saffron Walden

    Conewood Manor is within easy reach of Saffron Walden by car and public transport, making regular visits simple. Being close allows families to remain present, connected and supported throughout their loved one’s care journey.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our palliative & end-of-life care includes

    Every person’s needs are different. Our care is always tailored and may include:

    Pain relief, symptom control and medication management

    Nutritional support, hydration and comfort-focused meals

    Mobility assistance, personal care and physical comfort

    Emotional reassurance and compassionate companionship

    Meaningful daily routines that respect personal wishes

    Our focus is always on comfort, dignity and quality of life.

    Awards & Accreditations

    Conewood Manor is proud to uphold nationally recognised standards of excellence:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    Daily Life & Activities

    Even during palliative care, meaningful moments matter. Residents can enjoy:

    Our in-house chef prepares fresh meals daily, with diets individually adapted to comfort and preference.

    Palliative approach

    Our palliative philosophy centres on comfort, dignity and symptom control. Families are supported with regular updates, emotional reassurance and close collaboration with local clinicians to ensure seamless, holistic care.

    Frequently Asked Questions

    What does palliative & end-of-life care involve at Conewood Manor?

    Our care focuses on comfort, dignity and symptom management, with emotional and clinical support tailored to each individual.

    Are nurses available on-site at all times?

    Yes – our qualified nursing team is available 24/7 to ensure continuous care and reassurance.

    Can families visit frequently during end-of-life care?

    Absolutely. We encourage flexible visiting so families can spend meaningful time together.

    Do you support urgent or short-notice admissions?
    Yes – we do our best to accommodate urgent placements when care is needed quickly.
    Do you work with GPs and specialists?

    Yes – we coordinate closely with local clinicians to provide seamless, holistic care.

    Visit Conewood Manor – Palliative & End-of-Life Care in Saffron Walden

    Choosing palliative or end-of-life care is deeply personal. At Conewood Manor, we offer expert nursing alongside compassion and respect – giving families peace of mind and residents the care they deserve.

    What people are saying about us

    Mandy Parker
    Overall Experience
    5.0 out of 5

    Our mother was here for 3 months for end-of-life care and the staff were so lovely, Mum praised them so much, nothing was too much trouble and she knew most of them on first-name terms.

    She always enjoyed meal times and conversations with the staff.

    Adrian Service
    Overall Experience
    5.0 out of 5

    My mum has now resided at the home for 6 years and during that time she has received caring and also sympathetic treatment and has built a bond with a number of staff there and with some staff I have observed visiting her before they finish for the week to see how she is. During my weekly visits, the staff have been very courteous to me and always offer me a drink when afternoon tea is served up.

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    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.