Eleanor Healthcare Group

  • Palliative & End-of-Life Care in Ugley

    At Conewood Manor in Bishop’s Stortford, we provide award-winning palliative & end-of-life care to families from Ugley and nearby areas. With skilled nurses on-site 24/7 and a warm, Grade II-listed setting, we deliver safe, personalised support when it’s needed most.

    Providing care at the end of life is about more than clinical support — it’s about comfort, dignity and compassion at every moment. At Conewood Manor, our palliative & end-of-life care focuses on managing symptoms, maintaining quality of life and supporting both residents and their families with sensitivity and respect. Through personalised care plans, calm surroundings and a dedicated team, we ensure every individual feels cared for, valued and at peace.

    Why families in Ugley choose Conewood Manor

    Families from Ugley choose Conewood Manor for our compassionate approach and calm, supportive environment. Our experienced team works closely with residents and their loved ones to provide care that is thoughtful, respectful and tailored to individual wishes and needs.

    Getting here from Ugley

    Conewood Manor is within easy reach of Ugley by car and public transport, making regular visits simple. Staying close to loved ones during this time is incredibly important and our location allows families to spend meaningful time together.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our palliative & end-of-life care includes

    We tailor support to each person’s needs, which may include:

    24/7 nursing care and personalised care planning

    Pain and symptom management with clinical oversight

    Support with mobility, personal care and physical comfort

    Nutritious meals and hydration tailored to preferences

    Calm routines and a peaceful, reassuring environment

    Emotional support for residents and their families

    Our approach ensures every individual receives compassionate, dignified care throughout every stage.

    Awards & Accreditations

    Conewood Manor proudly upholds nationally recognised standards of nursing and resident wellbeing:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    Daily Life & Activities

    Daily life at Conewood Manor is designed to be calm, comforting and meaningful. Residents enjoy:

    Fresh meals are prepared daily by our in-house chef, with diets individually catered for and adapted to medical needs and personal preferences.

    Palliative approach

    Comfort, dignity and symptom control are always prioritised. Our team works closely with families and local healthcare professionals to ensure coordinated, compassionate care that respects each individual’s wishes. We provide a calm and supportive environment where residents and their loved ones can feel reassured and cared for at every step.

    Frequently Asked Questions

    Do you provide palliative care 24/7?

    Yes. Our nursing team is available around the clock to ensure comfort and clinical support at all times.

    How do you manage pain and symptoms?

    We provide ongoing clinical monitoring and tailored care plans to manage pain and symptoms effectively and compassionately.

    Can families from Ugley visit regularly?

    Absolutely. We encourage frequent visits and offer flexible visiting arrangements.

    Do you support families during this time?

    Yes. We provide emotional support and guidance to families throughout the care journey.

    How can we check availability or fees?

    Please contact our team directly. We’ll discuss availability, care needs and fees with clarity and sensitivity.

    Visit Conewood Manor – Palliative & End-of-Life Care in Ugley

    If you’re considering palliative & end-of-life care in Ugley or nearby, Conewood Manor offers expert, compassionate support in a calm and homely setting. We are here to provide comfort, dignity and reassurance — both for your loved one and your family.

    What people are saying about us

    David Blackwell
    Overall Experience
    5.0 out of 5

    The care home is clean.

    The only issue I have is at the weekends my father is left in the bed and not changed, if he’s changed it’s 3:00 in the afternoon.

    There are a lot less staff at weekends.

    And you can always spot the lazy staff there are two or three of them.

    All the rest of the staff are absolutely brilliant.

    Mandy Parker
    Overall Experience
    5.0 out of 5

    Our mother was here for 3 months for end-of-life care and the staff were so lovely, Mum praised them so much, nothing was too much trouble and she knew most of them on first-name terms.

    She always enjoyed meal times and conversations with the staff.

    Get in touch with Eleanor

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    Get in touch with Eleanor

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    Get in touch with Eleanor

    Get in touch with Eleanor

    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.