Eleanor Healthcare Group

  • Palliative & End-of-Life Care in Ware

    At Conewood Manor in Bishop’s Stortford, we provide award-winning palliative & end-of-life care to families from Ware and nearby areas.

    In moments where comfort, dignity and reassurance matter most, families in Ware need a home they can trust. Conewood Manor offers a calm, supportive setting within our elegant Grade II-listed building, where compassionate care is delivered with clinical expertise. With skilled nurses on-site 24/7, we provide personalised support that helps residents feel safe, settled and respected — while giving families peace of mind and space to simply be present.

    Why families in Ware choose Conewood Manor

    Palliative care is never one-size-fits-all. Our team listens closely to residents and families, shaping care around what matters most to each person — comfort, familiarity and dignity. Families from Ware choose Conewood Manor because we provide professional support with genuine warmth, patience and respect.

    Getting here from Ware

    Conewood Manor is within easy reach of Ware by car and public transport, making regular visits simple. Being close by means families can stay involved and connected, visiting often and sharing meaningful time together.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our palliative & end-of-life care includes

    We tailor care to each individual’s needs, which may include:

    Pain relief and symptom management

    Safe medication administration and nursing monitoring

    Nutritious meals, hydration support and tailored diets

    Assistance with mobility, personal care and physical comfort

    Emotional reassurance and sensitive support for families

    Coordination with local clinicians and services when needed

    Our focus is always on quality of life — ensuring every resident feels comfortable, heard and supported in the way they would choose.

    Awards & Accreditations

    Conewood Manor is proud to be nationally recognised for both nursing excellence and resident wellbeing:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    Daily Life & Activities

    Even during palliative care, gentle routines and meaningful moments are important. Residents can enjoy:

    Fresh meals are prepared daily by our in-house chef, with every diet catered for thoughtfully and individually.

    Palliative approach

    Our approach centres on comfort, dignity and symptom control — with families kept closely involved at every step. We provide calm, steady reassurance and work in partnership with local clinicians to ensure care remains seamless, responsive and holistic.

    Frequently Asked Questions

    Can you support someone with complex medical needs during palliative care?

    Yes. Our nursing team is experienced in supporting complex and changing needs, including pain management, mobility support and ongoing clinical monitoring.

    How do you involve families in palliative and end-of-life care?

    Families are encouraged to stay closely involved. We keep communication open and regular and visiting is flexible so loved ones can be present as much as they wish.

    Can care plans be adjusted if needs change quickly?

    Absolutely. Palliative care can evolve day to day. We review care plans frequently and adapt support to ensure comfort and dignity are always prioritised.

    Do you work with local GPs and specialist services?

    Yes. We coordinate closely with local clinicians, community nurses and palliative services to ensure seamless, joined-up care.

    Can we arrange a visit before making a decision?

    Of course. We welcome families to tour Conewood Manor, meet our team and talk through care needs in a calm, supportive way.

    Visit Conewood Manor – Palliative & End-of-Life Care in Ware

    Choosing palliative or end-of-life care is one of the most personal decisions a family makes. At Conewood Manor, we combine expert nursing with kindness and respect, creating a place where residents feel safe, comfortable and valued — and where families feel supported, too.

    What people are saying about us

    Carolyn Goodman
    Overall Experience
    5.0 out of 5

    I live in Spain and when I was told my dad was going into a care home I was really worried. My sister visited and we had some FaceTimes and she assured me how lovely it was and how absolutely fantastic all the staff were. I arrived and was absolutely blown away by how very caring everyone was and how hard they all worked to ensure my dad’s care was top standard! He was able to enjoy the garden which took a lot of hoisting dad and there was never a complaint from any of the staff. The cleaners were out daily and I felt so comfortable being there. Well done to all you staff you do such an amazing job ! Thank you each and every one of you

    Steve McMahon
    Overall Experience
    5.0 out of 5

    My mum was a resident of Conewood Manor for 5 years.  All members of staff were amazing!  The care and love my mum received from every member of staff was fantastic. They made sure she was always comfortable and always ensured she was encouraged to take part in their many activities. The facilities they have are also great. I never had any concerns with any member of staff, over the years they became more like family. The home is very well run and always very clean.  My thanks go out to each and every member of staff, thank you for making my mums last few years as comfortable and happy as possible. Thank you.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.