Eleanor Healthcare Group

  • High Quality Residential Care Home near Wateringbury

    If you’re considering residential care options near Wateringbury, Lavenders in West Malling is known for offering comfort, safety and enriching daily life to every resident. Our team is committed to meaningful, respectful care that feels like home.

    Lavenders Residential Home near Wateringbury stands out for its attentive, personalized care and vibrant community life. Located in the heart of Kent, we cater exclusively to older adults seeking support with daily living in a safe, respectful environment. Our dedicated team builds real relationships with residents, encouraging participation in activities like gardening, art and music. Each day is structured to balance routine with independence, offering warmth, dignity and opportunities for social connection. With spacious private rooms, beautiful outdoor spaces and freshly prepared meals, Lavenders feels like home for every resident..

    Why families in Wateringbury choose Lavenders

    At Lavenders, daily support is shaped around the individual — their routines, preferences, independence and wellbeing. Families often value the reassuring balance of structure and freedom: help is always there when it’s needed, while residents are still encouraged to make choices, stay socially engaged and feel truly at home.

    Getting here from Wateringbury

    Lavenders is located at 41 Lavenders Road, West Malling, Kent, ME19 6HP.

    For those searching for high-quality residential care near Wateringbury. Our location is just a short drive away (approximately 10 minutes via the A228), making it incredibly convenient for loved ones to visit frequently.

    It’s also situated opposite Manor Park Country Park, offering a peaceful setting with strong local connections to the Wateringbury and West Malling communities.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What High Quality Residential Care at Lavenders includes

    High quality residential care is about supporting everyday life with dignity — especially when tasks at home have become difficult or unsafe. As a leading provider of elderly care in Kent. Our support includes:

    Help with personal care (washing, dressing, grooming) in a respectful, unhurried way

    Support with daily routines to keep life familiar and reassuring

    Encouragement to stay active and social through a varied activities program

    Comfortable shared spaces for connection — and quiet areas when rest is preferred

    Freshly prepared meals, with dietary needs and preferences supported

    Private ensuite bedrooms that can be personalized with familiar belongings

    Daily life & activities

    Life at Lavenders is designed to feel warm, engaging and gently uplifting — with moments that create familiarity and connection.

    Residents can enjoy a lively program that may include arts and crafts, quizzes, live music, themed dining and seasonal events. There are also regular opportunities to get out and about locally, helping residents stay connected to the local area.

    Outside, the gardens and outdoor spaces offer a calmer rhythm: fresh air, changing seasons and a peaceful place for families from Wateringbury to spend meaningful time together.

    Frequently Asked Questions

    What makes the care at Lavenders “high quality”?

    High-quality care at Lavenders is defined by our “Good” CQC rating and our commitment to person-centered support. We focus on the individual’s emotional well-being as much as their physical needs, ensuring they feel valued and at home.

    Is Lavenders easy to access for those looking for a care home near me in Wateringbury?

    Yes. We are located in nearby West Malling. The short commute allows family and friends from Wateringbury to remain a central part of their loved one’s life through regular visits.

    Are the rooms private?

    Yes. All our residents have their own single room with ensuite facilities to ensure their privacy and dignity are respected.

    Can residents bring their own furniture?

    Absolutely. We encourage residents to bring familiar items, such as photos or a favorite armchair, to help their private room feel like home.

    Upcoming Events at lavenders

    Stay up-to-date with our activities and weekly events. 

    Gardening Club

    Residents have own area to plant and tend

    Afternoon Boat trip with
    Tea and Cakes

    Residents embark the Kingfisher Boat at Wateringbury Marina

    Live Entertainment from
    Harpist Carrys
    (2 : 30 pm)

      Musical entertainment by local performer

    Special Armchair Dance
    & Exercise Class

    Local Dance Teacher gentle dance session for residents

    Christian Service
    and Worship
    (11 : 00 am)

    Monthly in-house Christian worship Service

    Singalong with Adele

    Residents choice

    Precious Gems Day
    Nursery Visit
    (10 : 15 am)

    Children visited for musical activities with residents

    Live Entertainment from
    Singer Peter Jelliman

    Musical entertainment by local performers

    Visiting Arts & Crafts
    Viners Craft session

    Craft activity session

    Communion
    (11 : 00 am)

    Communion service held for residents

    Poetry

    Residents recite favourite poems

    Reminiscence & Memory Games

    Sharing memories

    Armchair Tennis (PM)

    Group sessions with tennis coach Holly

    Armchair Music & Movement (AM)

    Gentle exercise with music

    Card Games (PM)

    Social games for enjoyment and stimulation

    Hairdresser onsite

    Regular Haircare appointments for residents

    Carpet Games (AM)

    Light floor-based physical games

    Bingo (PM)

    Traditional and engaging game session

    Armchair Music & Movement (AM)

    Second weekly session of music-based movement

    Gardening Club (AM)

    Outside gardening planting

    Teapot Club & Quiz Afternoons (PM)

    Group trivia and mind games with Tea & Chat

    Film Club and Board Games

    Entertainment for relaxed weekend engagement

    Visit Lavenders Residential Home near Wateringbury

    If you’re searching for High Quality Residential Care near Wateringbury, Lavenders offers a calm, welcoming setting where older adults are supported with warmth, dignity and day-to-day reassurance — with the comfort of privacy, community life and peaceful outdoor

    What people are saying about Lavenders

    Son of a resident
    Overall Experience
    5.0 out of 5

    The transition into residential care wasn’t easy for our family, but Lavenders made it as smooth as possible. From the first visit, we could see that the staff genuinely cared. Dad is now enjoying social activities, eating better and feels like part of a real community. I can’t thank the team enough for giving him a sense of belonging.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.