Eleanor Healthcare Group

  • Private Care Home in West Malling

    Lavenders Residential Home in West Malling offers tailored support for older adults, creating a homely, engaging space where independence and comfort are prioritised.

    Lavenders Residential Home in West Malling stands out for its attentive, personalised care and vibrant community life. Located in the heart of Kent, we cater exclusively to older adults seeking support with daily living in a safe, respectful environment. Our dedicated team builds genuine relationships with residents, encouraging participation in activities such as gardening, art and music. Each day is thoughtfully structured to balance reassuring routines with independence, creating warmth, dignity and meaningful social connection. With spacious private rooms, attractive outdoor areas and freshly prepared meals, Lavenders truly feels like home for every resident.

    Why families in West Malling choose Lavenders

    Families choose Lavenders because our private care home combines professional support with a warm, personal approach. We focus on the small details that matter — daily preferences, familiar routines and individual choices — helping residents feel settled and families feel reassured.

    Getting here from West Malling

    Lavenders Residential Home is conveniently located within West Malling, making it easy for family and friends to visit regularly. Our accessible setting supports strong connections with loved ones, helping residents stay engaged with familiar faces, local surroundings and the wider community.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What residential care at our private care home includes

    Our residential care supports everyday living while encouraging independence wherever possible. Care may include:

    Support with personal care, dressing and daily routines

    Encouragement to remain active and socially engaged

    Nutritious, home-cooked meals prepared daily, with dietary needs supported

    Comfortable communal spaces for companionship and relaxation

    Private bedrooms that can be personalised with familiar belongings

    Kind, consistent support from a dedicated care team

    Our approach ensures help is always available, while residents continue to enjoy choice, privacy and dignity.

    Daily Life & Activities

    Life at Lavenders is designed to feel calm, engaging and familiar. Residents are encouraged to enjoy activities that suit their interests and abilities, which may include:

    Meals are freshly prepared each day and enjoyed in a relaxed, sociable atmosphere. We pay close attention to personal preferences and routines, helping residents feel comfortable and at ease.

    Our approach to elderly care

    As a private care home, we offer a calm, respectful and person-centred approach. Residents are supported to live life at their own pace, with gentle guidance where needed and encouragement to remain independent wherever possible. Clear communication, kindness and continuity of care are at the heart of everything we do.

    Frequently Asked Questions

    Who is a private care home suitable for?

    A private care home is ideal for older adults who need support with daily living but want a comfortable, homely environment with personalised care.

    Are rooms private?

    Yes. Residents have their own private rooms, which can be personalised with familiar items to help them feel at home.

    Can families visit regularly?

    Absolutely. We welcome regular visits and encourage family involvement as part of everyday life.

    What activities are available?

    We offer a varied programme of activities including creative sessions, music, gardening and social events, adapted to different interests and abilities.

    How do we check availability or arrange a visit?

    Simply contact us to discuss availability, fees and next steps. We’re always happy to talk things through clearly and without pressure.

    Upcoming Events at lavenders

    Stay up-to-date with our activities and weekly events. 

    Communion
    (11 : 00 am)

    Communion service held for residents

    Easter Bingo

     Special Easter Bingo

    Easter Play Your Cards Right

    Quiz & Group Triva

    Easter Weekend
    Special Activities
    with Cherry

    Social fun Easter activities for residents

    Live Entertainment from Singer Maxine
    (2 : 30 pm)

    Musical entertainment by local performer

    Precious Gems Day
    Nursery Visit
    (10 : 15 am)

    Children visited for musical activities with residents.

    Christian Service
    and Worship
    (11 : 00 am)

    Monthly in-house Christian worship Service

    Classical Music on
    the Big Screen
    (2 : 30 pm)

    Residents’ choice

    Live Entertainment from
    Ukelele Band
    (2 : 30 pm)

    Musical entertainment by local performers

    Poetry Spring

    Residents recite favourite poems

    Reminiscence & Memory Games

    Sharing memories

    Armchair Tennis (PM)

    Group sessions with tennis coach Holly

    Armchair Music & Movement (AM)

    Gentle exercise with music

    Card Games (PM)

    Social games for enjoyment and stimulation

    Carpet Games (AM)

    Light floor-based physical games

    Bingo (PM)

    Traditional and engaging game session

    Armchair Music & Movement (AM)

    Second weekly session of music-based movement

    Pampering Session (AM)

    Relaxation and grooming activities

    Teapot Club & Quiz Afternoons (PM)

    Group trivia and mind games with Tea & Chat

    Film Club and Board Games

    Entertainment for relaxed weekend engagement

    Hairdresser onsite

    Regular Haircare appointments for residents

    Visit Lavenders Residential Home – Private Care Home in West Malling

    If you’re looking for a private care home in West Malling, Lavenders Residential Home offers a warm, supportive and welcoming environment where older adults feel safe, respected and truly at home. We’re here to provide reassurance for residents and genuine peace of mind for families.

    What people are saying about Lavenders

    Niece of Resident
    Overall Experience
    5.0 out of 5

    We’ve seen a huge positive change in our aunt since moving to Lavenders. The staff treat her with patience and respect, always engaging her in conversation and encouraging her interests. Her days are filled with meaningful activities and every visit, we’re greeted with her smile. It’s a weight off our shoulders knowing she’s so well looked after.

    Get in touch with Eleanor

    Apply Or Find Out More About Our Open Roles.

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.