Eleanor Healthcare Group

  • Residential Care Home in West Malling

    Lavenders Residential Home in West Malling offers tailored support for older adults, creating a homely, engaging space where independence and comfort are prioritised.

    Lavenders Residential Home in West Malling stands out for its attentive, personalised care and vibrant community life. Located in the heart of Kent, we cater exclusively to older adults seeking support with daily living in a safe, respectful environment. Our dedicated team builds real relationships with residents, encouraging participation in activities like gardening, art and music. Each day is structured to balance routine with independence, offering warmth, dignity and opportunities for social connection. With spacious private rooms, beautiful outdoor spaces and freshly prepared meals, Lavenders feels like home for every resident.

    Why families in West Malling choose Lavenders

    At Lavenders, daily support is shaped around the individual — their routines, preferences, independence and wellbeing. Families often value the reassuring balance of structure and freedom: help is always there when it’s needed, while residents are still encouraged to make choices, stay socially engaged and feel truly at home.

    Getting here from West Malling

    Lavenders is located at 41 Lavenders Road, West Malling, Kent, ME19 6HP, close to the town and easy for loved ones to reach for regular visits.

    It’s also described as being opposite Manor Park Country Park, offering a peaceful setting with strong local connections.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What residential care at Lavenders includes

    Residential care is about supporting everyday life with dignity — especially where tasks at home have started to feel difficult or unsafe. At Lavenders, this may include:

    Support with daily routines to keep life familiar and reassuring

    Encouragement to stay active and social through a varied activities programme

    Comfortable shared spaces for connection — and quiet areas when rest is preferred

    Freshly prepared meals, with dietary needs and preferences supported

    Private ensuite bedrooms that can be personalised with familiar belongings

    Daily Life & Activities

    Life at Lavenders is designed to feel warm, engaging and gently uplifting — with moments that create familiarity and connection.

    Residents can enjoy a lively programme that may include arts and crafts, quizzes, live music, themed dining and seasonal events. There are also regular opportunities to get out and about locally, helping residents stay connected to West Malling and nearby villages.

    Outside, the gardens and outdoor spaces offer a calmer rhythm: fresh air, changing seasons and a peaceful place for families to spend meaningful time together.

    Frequently Asked Questions

    Who is residential care at Lavenders best suited for?

    Residential care is ideal for older adults who want a safe, supportive home environment, with help available for daily living while still maintaining independence and choice.

    Are rooms private?

    Yes, Lavenders offers single rooms and they are described as having ensuite facilities to support privacy and dignity.

    Can residents bring personal belongings?

    Yes. Residents are encouraged to personalise their rooms with familiar items to help the space feel like home.

    What is day-to-day life like?

    Days are balanced: gentle routines, comfortable spaces to relax, sociable mealtimes and activities designed to suit different interests and mobility levels.

    How do we enquire about availability or arrange a visit?

    You can contact the home directly to discuss your needs, check availability and arrange a visit. (Address and provider details are listed on the NHS and CQC profiles.)

    Upcoming Events at lavenders

    Stay up-to-date with our activities and weekly events. 

    Communion
    (11 : 00 am)

    Communion service held for residents.

    Live entertainment From Singer Sophie

    Musical entertainment by local performer

    Music & Films

    Singalong & Quiz

    Chinese New Year celebrations

     A Themed Day with games & other activities

    Christian Service and Worship
    (11 : 00 am)

    Monthly in-house Christian worship Service

    Live entertainment from Guitarist & singer Joe Phillips

    Residents recite favourite poems

    Precious Gems Day Nursery Visit

    Local Day Nursery children sing and read to resident

    Arts & Crafts (AM)

    Creative activity for residents.

    Armchair Tennis (PM)

    Group sessions with tennis coach Holly.

    Armchair Music & Movement (AM)

    Gentle exercise with music.

    Card Games (PM)

    Social games for enjoyment and stimulation.

    Carpet Games (AM)

    Light floor-based physical games.

    Bingo (PM)

    Traditional and engaging game session.

    Armchair Music & Movement (AM)

    Second weekly session of music-based movement.

    Pamper Session (AM)

    Relaxation and grooming activities.

    Quiz

    Group trivia and mind games.

    Film Club and Craft activities

    Entertainment for relaxed weekend engagement.

    Hairdresser onsite

    Regular Haircare appointments for residents

    What people are saying about Lavenders

    Daughter of Resident
    Overall Experience
    5.0 out of 5

    After months of searching for the right place, we found Lavenders—and it has been a blessing. My mother was welcomed with open arms and the level of compassion and attention to detail has exceeded every expectation. She’s more settled, eats well and has regained her cheerful spirit. It’s such a relief knowing she’s in capable, caring hands.

    Visit Lavenders Residential Home in West Malling

    If you’re searching for a Residential Care Home in West Malling, Lavenders offers a calm, welcoming setting where older adults are supported with warmth, dignity and day-to-day reassurance — with the comfort of privacy, community life and peaceful outdoor spaces.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.