Eleanor Healthcare Group

  • Senior Living Facility in West Malling

    Lavenders Residential Home in West Malling offers tailored support for older adults, creating a homely, engaging space where independence and comfort are prioritised.

    Lavenders Residential Home in West Malling stands out for its attentive, personalised care and vibrant community life. Located in the heart of Kent, we support older adults who need short-term care in a safe, respectful and welcoming environment. Whether the stay is for recovery after illness, a temporary increase in care needs or a period of assessment, our approach remains calm, supportive and person-centred. Our dedicated team builds genuine relationships with residents, encouraging involvement in activities such as gardening, art and music. Each day balances gentle routine with independence, offering warmth, dignity and meaningful social connection. With spacious private rooms, attractive outdoor spaces and freshly prepared meals, Lavenders feels like home — even for a short stay.

    Why families in West Malling choose Lavenders as a senior living facility

    Families choose Lavenders because our senior living facility focuses on quality of life as well as care. We encourage residents to remain active, involved and independent wherever possible, while knowing help is always close at hand.

    Getting here from West Malling

    Lavenders Residential Home is conveniently located within West Malling, making it easy for family and friends to visit regularly. Our accessible setting supports strong relationships with loved ones and ongoing involvement in residents’ daily lives.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What senior living at Lavenders includes

    Senior living at Lavenders combines everyday support with comfort, choice and community. This may include:

    Support with personal care, dressing and daily routines

    Encouragement to stay active and socially engaged

    Nutritious, home-cooked meals prepared daily, with dietary needs supported

    Comfortable shared spaces for companionship and relaxation

    Private bedrooms that can be personalised with familiar belongings

    Kind, consistent support from an experienced residential care team

    Our approach ensures residents feel supported without losing their sense of independence or identity.

    Daily life & activities

    Daily life at Lavenders is designed to be familiar, engaging and enjoyable. Residents are encouraged to take part in activities that reflect their interests and abilities, such as:

    Meals are freshly prepared each day and enjoyed in a relaxed, sociable atmosphere. Attention to personal preferences and routines helps residents feel comfortable and at home.

    Our approach to senior living

    Our short-term care is flexible, calm and person-centred. We adapt quickly to individual needs, offering reassurance, gentle support and encouragement to remain independent wherever possible. Clear communication with families ensures everyone feels informed and confident throughout the stay.

    Frequently Asked Questions

    Who is a senior living facility suitable for?

    A senior living facility is ideal for older adults who need some support with daily living but still want to enjoy independence, social connection and a homely environment.

    Are rooms private?

    Yes. Residents have private rooms that can be personalised with familiar items to help them feel settled.

    Can families visit regularly?

    Absolutely. We welcome regular visits and encourage family involvement as part of everyday life.

    What activities are available?

    We offer a varied programme of activities including creative sessions, music, gardening and social events, adapted to different interests and abilities.

    How do we check availability or arrange a visit?

    Simply contact us to discuss availability, fees and next steps. We’re always happy to talk things through clearly and without pressure.

    Upcoming Events at lavenders

    Stay up-to-date with our activities and weekly events. 

    Communion
    (11 : 00 am)

    Communion service held for residents.

    Live entertainment From Singer Sophie

    Musical entertainment by local performer

    Music & Films

    Singalong & Quiz

    Chinese New Year celebrations

     A Themed Day with games & other activities

    Christian Service and Worship
    (11 : 00 am)

    Monthly in-house Christian worship Service

    Live entertainment from Guitarist & singer Joe Phillips

    Residents recite favourite poems

    Precious Gems Day Nursery Visit

    Local Day Nursery children sing and read to resident

    Arts & Crafts (AM)

    Creative activity for residents.

    Armchair Tennis (PM)

    Group sessions with tennis coach Holly.

    Armchair Music & Movement (AM)

    Gentle exercise with music.

    Card Games (PM)

    Social games for enjoyment and stimulation.

    Carpet Games (AM)

    Light floor-based physical games.

    Bingo (PM)

    Traditional and engaging game session.

    Armchair Music & Movement (AM)

    Second weekly session of music-based movement.

    Pamper Session (AM)

    Relaxation and grooming activities.

    Quiz

    Group trivia and mind games.

    Film Club and Craft activities

    Entertainment for relaxed weekend engagement.

    Hairdresser onsite

    Regular Haircare appointments for residents

    Visit Lavenders Residential Home – Senior Living Facility in West Malling

    If you’re looking for a senior living facility in West Malling, Lavenders Residential Home offers a warm, supportive and welcoming environment where older adults feel safe, valued and at home. We’re here to support residents with comfort and dignity and families with genuine peace of mind.

    What people are saying about Lavenders

    Daughter of Resident
    Overall Experience
    5.0 out of 5

    After months of searching for the right place, we found Lavenders—and it has been a blessing. My mother was welcomed with open arms and the level of compassion and attention to detail has exceeded every expectation. She’s more settled, eats well and has regained her cheerful spirit. It’s such a relief knowing she’s in capable, caring hands.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.