Lavenders Residential Home in West Malling offers tailored support for older adults, creating a homely, engaging space where independence and comfort are prioritised.
Lavenders Residential Home in West Malling stands out for its attentive, personalised care and vibrant community life. Located in the heart of Kent, we support older adults who need short-term care in a safe, respectful and welcoming environment. Whether the stay is for recovery after illness, a temporary increase in care needs or a period of assessment, our approach remains calm, supportive and person-centred. Our dedicated team builds genuine relationships with residents, encouraging involvement in activities such as gardening, art and music. Each day balances gentle routine with independence, offering warmth, dignity and meaningful social connection. With spacious private rooms, attractive outdoor spaces and freshly prepared meals, Lavenders feels like home — even for a short stay.
Families choose Lavenders for short-term care because we provide continuity, kindness and confidence. Even when care is temporary, residents receive the same level of attention, warmth and respect as long-term residents.
Lavenders Residential Home is conveniently located within West Malling, making it easy for family members to visit during a short-term stay. Our accessible setting helps residents remain connected to loved ones and familiar surroundings.
To find out more about what we offer, please download our brochure
Short-term care provides temporary support while maintaining comfort, dignity and independence. At Lavenders, this may include:
Our aim is to offer reassurance — for residents and families — knowing care is reliable, respectful and responsive.
Even during short-term care, daily life at Lavenders remains engaging and familiar. Residents are welcome to enjoy:
Meals are freshly prepared each day and served in a relaxed, sociable atmosphere. We pay close attention to individual preferences and routines, helping residents feel comfortable and at ease.
Our short-term care is flexible, calm and person-centred. We adapt quickly to individual needs, offering reassurance, gentle support and encouragement to remain independent wherever possible. Clear communication with families ensures everyone feels informed and confident throughout the stay.
Short-term care is ideal for older adults who need temporary support — for recovery, assessment or a change in circumstances.
The length of stay can vary depending on individual needs and availability. Please contact us to discuss your situation.
Yes. Residents staying short term have private rooms, which can be personalised to help them feel comfortable
Absolutely. We encourage regular visits and family involvement.
Simply get in touch with us. We’ll talk through availability, fees and next steps clearly and without pressure.
Stay up-to-date with our activities and weekly events.
Communion service held for residents.
Musical entertainment by local performer
Singalong & Quiz
A Themed Day with games & other activities
Residents recite favourite poems
Local Day Nursery children sing and read to resident
Creative activity for residents.
Group sessions with tennis coach Holly.
Social games for enjoyment and stimulation.
Light floor-based physical games.
Traditional and engaging game session.
Second weekly session of music-based movement.
Relaxation and grooming activities.
Group trivia and mind games.
Entertainment for relaxed weekend engagement.
Regular Haircare appointments for residents
If you’re looking for short-term care in West Malling, Lavenders Residential Home offers a warm, supportive environment where older adults feel safe, settled and well cared for — even for a limited time. We’re here to support residents with comfort and dignity and families with genuine peace of mind.
The transition into residential care wasn’t easy for our family, but Lavenders made it as smooth as possible. From the first visit, we could see the staff genuinely cared. Dad is now enjoying social activities, eating better and feels like part of a real community. I can’t thank the team enough for giving him a sense of belonging.





Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.
As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.
Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.
Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.