Eleanor Healthcare Group

  • Eleanor 2025 Wrapped: A Year of Care, Community & Impact

    Eleanor Healthcare Group Infographic

    Growth, Expansion & New Beginnings

    Every milestone begins with a vision, to touch more lives with exceptional care.

    Quality & Recognition

    We never stop striving for excellence, because quality care is at the heart of everything we do.

    Community & Advocacy

    Community & Advocacy

    We entered into strategic partnerships to serve our communities better.

    We signed the Armed Forces Covenant, standing by veterans.

    Leadership & Representation

    Leading change in social care:

    Sean Richard Pompeus, Head of Marketing, shared insights at The Care Show Birmingham on Becoming the Care Provider of Choice.

    Our COO, Katie Wordley, represented Eleanor at the Homecare Association Conference 2025, advocating for compassionate leadership.

    Our Head of Marketing, Sean Richard Pompeus, joined Prosperwell's Lunch & Learn Webinar!

    He shared key insights on what truly makes a care provider stand out.

    Katie, joined The Great Tommy Sleep Out 2025, standing with veterans and raising awareness for homelessness.

    Our Teams, Our Pride

    Our Bromley Home Care branch grew from 1 package to 35 clients weekly, delivering 500+ hours of care. 

    At the Barnet Council Annual Awards, our carers shone bright!

    • Ankita Valand – Carer Award
    • Arpan Kumar Patel – Innovative Carer Award
    • Proud to celebrate our Regional Operations Manager, Hema Arul, Regional Finalist for Outstanding Contribution to Social Care at the Great British Care Awards.

    Three finalists from Hounslow Home Care at the Dementia in Care Awards 2025.

    • Safina Matovu – Developer Category
    • Mrs Nishika Madushani Wickramanayake Manangodage – Inspirational Person Category
    • Hoor Fatima – Dementia Community Care Worker Category

    Life At Eleanor

    In 2025, #LifeAtEleanor was celebrated across our group through moments of joy and togetherness.

    We celebrated Violet Clarke’s 100th birthday, a WWII veteran and our first Appleton Lodge resident.

    Appleton Lodge celebrated Phyllis’s remarkable 105th birthday, with the Deputy Mayor Kim Tanner and her family in attendance.

    80 years of Victory in Europe, celebrated across our homes.

    Roselands Care Home turned into a wedding venue, as our team member Apeksha married Inosh among residents and colleagues.
    Families and Neighbours joined our care home open week across our care homes
    At Astley Day Centre, the team organised a range of celebrations and activities, engaging everyone throughout.
    Open days at Pine Lodge and Roselands generated strong community interest.
    At The Close Care Home, Fireworks Night brought residents, families and our team together for a joyful evening.
    Greenwich Home Care team hosted a food festival celebrating flavours from every home country.
    Lewisham Home Care team hosted a summer party for our wellbeing workers, creating a warm family day for everyone.

    Commitment to a Sustainable Future

    ESG remains our core priority. It shapes how we care for our communities and how we protect the environment. This year we strengthened our commitment by putting key measures and actions in place across the entire group.

    Our Teams, Our Pride

    Local Authority

    Bexley – Smerdon Day Centre

    Retained Bexley’s Smerdon Day Centre through successful competitive tendering.

    New Contracts

    Westminster & Kensington and Chelsea

    Won complex care, reablement and hospital-bridging contracts across both boroughs.

    Justice Sector

    HMP Bristol

    Mobilised the HMP Bristol Prison Social Care service in January 2025.

    Making a Difference Beyond Care

    DEBRA UK

    180-Mile Walk

    Graham Walsh completed a 180-mile walk for DEBRA UK, supporting those living with EB.

    Dementia UK

    Kent Downs Charity Walk

    On October 11, our teams joined the Kent Downs Charity Walk for Dementia UK, walking in honour of families and carers to raise funds.

    CALM

    Thames Bridges Trek 2025

    The Thames Bridges Trek 2025 saw our colleagues take on 25 kilometres and 15 bridges in support of CALM, raising funds for suicide prevention.

    2025 helped us to bring our values to life. Together, let’s look forward to a bigger and brighter 2026.

    Making a Difference Beyond Care

    Growth & Expansion

    • Our website got a fresh look and visits increased two-fold
    • Welcomed The Close Care Home (CQC Outstanding)
    • Welcomed Chestnut Extra Care, Putney
    • Calabash Day Centre joined the Eleanor family
    🏅

    Quality & Recognition

    • Roselands Residential Care Home → Good CQC
    • Rose House → Good in every area
    • The Close → Top 100 Care Homes in the UK (Lottie Awards 2025)
    👥

    Community & Advocacy

    • Signed the Armed Forces Covenant
    • Joined #ProvidersUnite in Westminster
    • Care Home Open Week across services
    ❤️

    Our Teams, Our Pride

    • Bromley Home Care: 1 → 35 clients weekly
    • 500+ hours of care delivered
    • Barnet Awards: Ankita Valand, Arpan Kumar Patel
    • GB Care Awards Finalist: Hema Arul
    • Dementia Awards Finalists: Safina, Nishika, Hoor
    • House of Lords recognition – Greenwich Home Care
    • Long Service Award – Kanga Rajalingham (14 years)

    Moments that Mattered

    • Violet Clarke – 100th birthday
    • Phyllis – 105th birthday
    • VE Day 2025 – 80 years remembered
    • Roselands wedding – Apeksha & Inosh
    • Fireworks Night – The Close Care Home
    🤝

    Beyond Care

    • 180-mile walk for DEBRA UK
    • Kent Downs Charity Walk for Dementia UK
    • Thames Bridges Trek – 25km / 15 bridges for CALM

    Looking Ahead

    2025 helped us to bring our values to life.

    Together, let’s look forward to a bigger and brighter 2026.

    Apply Or Find Out More About Our Open Roles.

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.