Extra Care Living at Trinidad Village, Poole
Independent Living with 24/7 Support in Dorset
Welcoming Trinidad Village to Eleanor Healthcare Group
We are delighted to welcome Trinidad Village in Poole into the Eleanor Healthcare Group family.
This marks an important step in extending our connected approach to care into extra care services, supporting individuals to live independently while having access to the right level of care when needed.
With over four decades of experience since 1979, Eleanor Healthcare Group continues to evolve its services across care homes, home care, supported living and community-based care — always centred around dignity, respect and personalised support.
A Location That Supports Wellbeing – Poole, Dorset
Trinidad Village is situated on Rossmore Road in Poole, one of Dorset’s most well-regarded coastal towns.
Poole is widely known for:
Its natural harbour —
one of the largest
in the world
A strong sense of local community and
coastal living
Access to green spaces, beaches and peaceful residential areas
Excellent connectivity across Dorset and the South West
The Rossmore area itself offers a more residential and settled environment, making it well-suited for individuals who value:
Calm surroundings
Accessibility to local amenities
A community-led atmosphere rather than a busy urban setting
This balance of coastal charm, accessibility and community living makes Poole an ideal setting for extra care.
About Trinidad Village
Trinidad Village is a 54-unit extra care scheme, owned by BCP Council, supporting adults aged 18 and over.
Each individual lives within their own self-contained accommodation, with access to onsite support available 24 hours a day.
The service is designed to support individuals with:
- Low, medium and higher levels of need
- Physical health conditions or changing care requirements
- A preference to remain independent within a supported environment
Support That Adapts to Individual Needs
At Trinidad Village, support is delivered in a way that fits around the individual, rather than disrupting their lifestyle.
This includes:
- Continuous staff availability for reassurance and safety
- Immediate response to urgent or unexpected needs
- On-call emergency support
- Support with daily routines where required
- Care that adapts as needs change over time
- Respect for personal preferences and independence
We work closely with local professionals, including:
- District nursing teams
- Physiotherapists
- Dietitians
This ensures a coordinated and consistent approach to wellbeing, rather than isolated care delivery.
A Dedicated Onsite Team
At Trinidad Village, support is delivered by a dedicated onsite team, available 24 hours a day.
Our team works collaboratively to ensure that individuals feel:
- Safe and supported in their own environment
- Respected in their choices and routines
- Confident that help is available when needed
Alongside day-to-day support, the team works closely with external healthcare professionals, including district nursing teams, physiotherapists and dietitians, helping to maintain a consistent and joined-up approach to care.
The focus is always on supporting independence, while providing reassurance through a reliable and responsive presence onsite.
A Community-Focused Environment
Life at Trinidad Village is shaped not just by care, but by connection and inclusion.
We actively support residents to:
Engage with activities within the scheme
Participate in the wider Poole community
Build relationships and maintain social connections
Communal spaces within the scheme create opportunities for:
Shared activities
Social interaction
A sense of belonging
Where possible, we also encourage local community involvement, helping to build stronger and more inclusive networks around the scheme.
Encouraging Shared Experiences and Identity
We understand that people connect through shared experiences, backgrounds and interests.
As part of our wider approach:
- We aim to support connections between like-minded residents
- We can encourage links across other Eleanor services and communities
- We continue to explore ways to strengthen inclusion through meaningful engagement
Respecting Those Who Have Served
We recognise the contribution of those who have served in the armed forces and the importance of ensuring they feel respected and supported.
As part of our commitment to the Armed Forces Covenant, we aim to provide an inclusive environment where veterans and their families feel welcomed and understood within the community.
Our Approach at Eleanor
At Eleanor Healthcare Group, our role is not to take over independence — but to support it in the right way.
Across all services, including extra care, we focus on:
Person-centred support
Respect for choice and individuality
A flexible approach that evolves with changing needs
Care should never feel like a limitation. It should feel like continuing life, with the right support around you.
Get in Touch
If you would like to learn more about extra care living in Poole or explore whether Trinidad Village is suitable, our team is here to help.
Trellis House, 1 Mill Rd, London SW19 2NE, United Kingdom
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Eleanor for you
Our Partners and accreditations
We are regulated by CQC
FAQ’s
Trinidad Village offers self-contained apartments within a supported extra care setting, allowing individuals to live independently while having access to onsite support.
Yes, there is a 24-hour onsite support team, along with emergency and on-call support services to ensure safety and reassurance.
The scheme supports adults aged 18 and over with low, medium, or higher support needs, particularly those who wish to maintain independence while receiving flexible care.
Yes, the service works alongside local healthcare professionals, including district nurses, physiotherapists and dietitians, to support overall wellbeing.
Yes, residents are encouraged to participate in communal activities and local community engagement, helping to build connections and reduce isolation.
Trinidad Village is located at Rossmore Road, Poole, Dorset (BH12 3NF) — a well-connected and community-focused residential area.
