Eleanor Healthcare Group

  • #LifeAtEleanor

    Celebrating Our People, Passion and Purpose

    At Eleanor Healthcare Group, life is more than just work, it’s a celebration of people, diversity and purpose. Since 1979, we’ve been dedicated to delivering high-quality care, but what truly sets us apart is the vibrant community we’ve built. Our team, made up of individuals from over 180 countries and speaking 200 languages, brings together a unique blend of talent, experience and culture.

    The Heart of
    Eleanor

    The Heart of Eleanor: Our People

    Many of our employees, from senior management to frontline caregivers, have embarked on extraordinary career journeys with us, some transitioning from entirely different industries, discovering their passion for care along the way. Their inspiring stories highlight that at Eleanor, growth knows no limits and opportunities are endless.

    Our People

    Stories

    That Inspire

    Here are some of the countless
    incredible journeys here at Eleanor:

    From Operations Executive to Industry Leader:

    Katie Wordley’s Inspiring Journey

    Starting her career as an Operations Executive in the retail industry, Katie Wordley took a bold step into the healthcare sector over a decade ago when she joined Eleanor Healthcare Group as an Operations Manager. Her journey of dedication, passion and continuous growth has led her to become our esteemed Chief Operating Officer (COO), where she now leads with excellence and strategic vision.

    We are thrilled to share that Katie has recently been appointed to the Homecare Association Board, a well-deserved recognition of her unwavering commitment to raising the standards of care services. Her invaluable experience and leadership have played a pivotal role in shaping Eleanor Healthcare Group, driving innovation and ensuring the delivery of exceptional care across our services.

    Katie’s journey is a true testament to the opportunities for professional growth within Eleanor. Her story continues to inspire aspiring professionals eager to make a meaningful impact in the care industry.

    Post-Retirement Passion

    The Inspiring Journey of David Mason

    After an extensive and successful career in logistics, David Mason, our Commercial Director for Care Homes, embarked on an exciting new chapter with Eleanor Healthcare. Despite transitioning into a completely new industry, David’s passion, dedication and eagerness to contribute have made him an integral part of our team.

    With a wealth of experience that is as vast as a galaxy, David’s knowledge of the care industry continues to amaze us. Yet, despite his incredible expertise, he remains wonderfully down-to-earth, bringing a unique blend of wisdom and warmth to everything he does.

    David’s presence at Eleanor Healthcare Group is truly remarkable, he knows every nook and cranny of our organisation and interacts with everyone with genuine enthusiasm and care. Whether it’s offering valuable insights or simply lighting up a room with his infectious energy, David has an incredible ability to keep us all motivated and smiling.

    His journey is a testament to the belief that passion is ageless and his story inspires us all.

    Watch David’s fun side?

    From Graduate to Leader

    Harin Karunakaran’s Journey at Eleanor

    At Eleanor, we celebrate growth, passion and dedication and Harin Karunakaran’s journey is a true reflection of this spirit. Fresh from completing his studies at the prestigious London School of Economics and Political Science in 2012, Harin embarked on his professional journey with Eleanor in 2013 as an eager and determined Accounts Assistant.

    Over the past 11 years, Harin’s journey has been one of continuous learning, growth and perseverance. Through his commitment to excellence, adaptability and a keen eye for detail, he has steadily risen through the ranks, taking on new challenges and responsibilities along the way. Today, he leads with confidence as our Accounts Team Leader, overseeing operations with the same enthusiasm and passion he started with.

    Harin’s story is a shining example of how dedication and hard work, combined with the right opportunities, can pave the way for success. From mastering the intricacies of financial processes to mentoring new team members, his leadership is a source of inspiration to those just starting their careers at Eleanor.

    A Lifetime of Dedication

    Gina Sloan’s 40-Year Journey at Smerdon Day Centre

    Gina Sloan is the heart and soul of Smerdon Day Centre, who has been part of its journey since the very beginning. Recently celebrating an incredible 40 years of service, Gina’s story is a testament to lifelong dedication and passion for care.

    From the moment Smerdon opened its doors, Gina has been there—nurturing its growth, supporting residents and shaping the compassionate environment we are known for today. Her journey is more than just about years of service; it’s about the countless relationships she has built, the unwavering commitment she brings every day and the positive impact she has made on both colleagues and the people we care for.

    Gina’s leadership is a cornerstone of Life at Eleanor. She has embraced change, mentored new generations and led with warmth and wisdom. Her presence brings comfort and familiarity to everyone at Smerdon and her passion for her work continues to inspire us all.

    We are incredibly fortunate to have Gina as part of our Eleanor family—her story reminds us that dedication, care and a love for what you do can create a lasting legacy.

    Here's to 40 years of dedication and many more to come!

    From Chef to Revenue Accountant:

    Cristina’s Remarkable Journey of Growth

    Recognising Cristina’s exceptional potential and diverse skill set, we encouraged her to explore new opportunities within Eleanor Healthcare. With dedication, determination and the right support, she embraced a fresh challenge and embarked on an exciting new career path.

    Today, she thrives as a Revenue Accountant, playing a vital role in our finance team and proving that talent, when nurtured, can lead to incredible achievements in unexpected areas. Cristina’s story reflects Eleanor’s commitment to fostering growth and empowering individuals to reach their full potential.

    Curious to learn more? Watch the video to discover fascinating insights from Cristina’s three-year journey with Eleanor, including a glimpse into her typical day, fun moments and valuable advice for aspiring finance professionals.

    Watch here:
    At Eleanor Healthcare Group, every day is an opportunity to celebrate the incredible people who make us who we are. From marking milestones to recognising achievements, we take pride in the vibrant culture that defines Life at Eleanor. This dynamic section showcases the moments that bring our team closer together and reflects the joy, passion and unity that make Eleanor a family.
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    Moments That Matter at Eleanor

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    Walking with Purpose and with a legend by his side!

For the past 10 days, our very own Graham Walsh has been taking on an incredible challenge, walking the full 185-mile Thames Path in support of DEBRA UK, the charity supporting people living with Epidermolysis Bullosa (EB), a rare and painful skin condition.

Graham’s journey comes to a special end this Sunday, 20th July and the final stretch is going to be extra memorable. He’ll be joined by none other than Graeme Souness, the legendary former Liverpool and Scotland captain, manager and a proud ambassador for DEBRA.

Graeme’s passion for the cause is well known. Last year, he swam the English Channel to raise funds and awareness for those living with EB. Now, he’ll be walking beside Graham to close out this remarkable journey.

📍 Join Us at the Final Leg:

 Sunday, 20th July

 Meet: 08:30 at Tower Bridge (outside Le Pont de la Tour Restaurant, 36D Shad Thames, SE1 2YE)

 Route: 11 miles from Tower Bridge to Woolwich

 Finish Line: The Guard House, No.1 St. Royal Arsenal, London SE18 6GH

We’d love for you to join in. Walk a few miles, show up to cheer at the finish line, or simply help us celebrate an amazing effort for a truly worthy cause.

This is more than just a walk. It’s a show of solidarity, support and strength. 

Your presence, even for a moment, will mean the world to Graham and to everyone this cause represents.

You can support his journey by donating here:  https://bit.ly/40FheYz

#CharityWalk #DEBRACharity #EpidermolysisBullosa #FundraisingImage attachment
    Love in Full Bloom at our Roselands Care Home. 

Something truly special happened at Roselands Care Home in Rye, a celebration of love that touched every heart.

Our cherished colleague Apeksha married her childhood sweetheart, Inosh in a vibrant Sri Lankan wedding ceremony, right here at the heart of our home.

💍A love that began in Sri Lanka

🌍Journeyed across oceans

🎊And blossomed into a joyful celebration in East Sussex

From the traditional Poruwa ceremony to soul-stirring music, cultural dancing and authentic Sri Lankan cuisine, the day was rich with tradition, togetherness and pure happiness.

With residents, their families, our team and the local community all joining in, it was a moment of unity we’ll never forget.

This is Roselands, where love is honoured, life is celebrated and every moment matters.

Congratulations, Apeksha & Inosh!  💐Image attachmentImage attachment+7Image attachment

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    Congratulations 🎊

    Congratulations

    Congratulations

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    We’re proud of our very own Graham Walsh, Managing Director of Eleanor Hospital Logistics, who is preparing to walk the entire 180-mile Thames Path on 7th July to raise awareness and funds for DEBRA the charity supporting individuals living with Epidermolysis Bullosa (EB).

EB is a rare and extremely painful skin condition, often called “butterfly skin” due to the extreme fragility it causes. Many have never heard of it and that’s exactly why Graham is walking.

Let’s rally behind Graham and every family living with Epidermolysis Bullosa.

Please take a moment to read his story and, if you can, support his fundraising effort. Every contribution helps and will no doubt mean the world to Graham and the people he’s walking for. We wish him all the best.

 Click here to donate: https://bit.ly/40FheYz

#CharityWalk #DEBRACharity #EpidermolysisBullosa #FundraisingImage attachment

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    Bests to Graham ❤️👍

    👌

    We’re delighted to share that Calabash Day Centre is now part of Eleanor Healthcare Group. Calabash holds deep meaning for many in the Lewisham community, having long served as a trusted and welcoming space.

Our focus is to ensure Calabash continues to provide the trusted, person-centred support it’s known for, while offering the additional resources needed to grow with the evolving needs of those it serves.

Together with the dedicated team already in place, we aim to:

- Ensure continuity of care and trust

- Invest in a nurturing, inclusive environment

- Strengthen support for all who rely on this vital service

We’re truly excited to work alongside everyone connected to Calabash and to help ensure the Centre remains a welcoming, dependable space for years to come.

#CommunityCare #DayCentres

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    Karen Lloyd that’s absolutely DISGUSTING for you to say. Especially coming from someone who works within the care industry!!!

    Go look after your own family

    Looks like all foreigners to me , we are BRITISH and so are our elders

    What an incredible week its been!

As we wrap up the final day of Care Home Open Week, were filled with joy and gratitude. Across all our care homes, weve had the absolute pleasure of welcoming residents, families, friends and local communities into our world.

From magical shows to sizzling barbecues, live music to creative crafts, every day brought something special. The smiles, laughter and stories shared reminded us why we do what we do.

A heartfelt thank you to our amazing teams who went above and beyond to make each moment count. This week has been a celebration of care, community and togetherness. 

Championing Social Care

#CareHomeOpenWeek #CommunityCare #ElderlyCareImage attachmentImage attachment+7Image attachment
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    Be Part of the
    Eleanor Family

    Whether you’re starting your career or looking for your next challenge, there’s always a place for you in our family.

    Join us and help shape the future of care.

    Eleanor for you

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    Council and NHS Partners
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    Locations across UK we deliver care

    Our Partners and accreditations

    We are regulated by CQC
    These partnerships, accreditations and recognitions affirm our resolute commitment to exceptional care at Eleanor.

    A journey of professional growth and fulfilment

    Since joining Eleanor in 2012, Katie Wordley has transitioned from an exclusive background in retail to a fulfilling career that offers continuous development and the opportunity to contribute meaningfully to the local community. Initially attracted to Eleanor Healthcare Group by its CEO, Marc, Katie discovered that despite lacking healthcare sector experience, the organisation valued drive and passion, allowing for the transfer and enhancement of retail-acquired skills.
    Over the past 11 years, Katie has navigated various roles within the company, ranging from frontline services and care coordination to procurement and strategic decision-making. Through these experiences, Eleanor provided a platform for her to develop leadership skills, a journey marked by both successes and valuable learning opportunities.
    Initially apprehensive about working in a sector often perceived negatively, Katie quickly recognised the life-changing impact of health and social care work, both for employees and service users. The dedication of Eleanor’s staff, especially during challenging times, consistently inspires Katie, highlighting the resilience, integrity and commitment exhibited.

    Acknowledging the support from the experienced senior management team at Eleanor, Katie emphasises the role it played in providing the confidence, knowledge and skills necessary to enhance services from an already strong base and reputation. The company’s three-point promise—Know you, Value you, Challenge you – serves as a guiding principle, evident at all organisational levels and mirrored in her management approach.
    To individuals considering joining Eleanor, Katie encourages them with a message of limitless possibilities. With the right drive, determination and support, Eleanor offers not just job opportunities but real-life skills and personalized development. She strongly believes that Eleanor has not only advanced her career in a role she loves but has also contributed to shaping the person she is today.

    Apply Or Find Out More About Our Open Roles.

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    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.