Welcome to Live-Well the live-in care service offered by Eleanor Healthcare Group.
With a legacy of over 45 years in the care industry, we are committed to delivering person-centred care that enhances well-being and preserves independence. At Eleanor, we understand the importance of feeling safe, supported and happy in the familiar surroundings of your own home.
At Eleanor Healthcare Group, we believe that everyone deserves to age with dignity and grace, surrounded by the comforts of their own home. Since 1979, our mission has been to provide exceptional and compassionate personalised care services that go beyond basic needs, ensuring our clients live fulfilling and enriched lives.
The live-in care service available across the UK through Eleanor Healthcare Group. Live-Well offers 24/7 support tailored to individual needs, including physical assistance, emotional support and companionship.
Our carers are the heart of our service. Every Live-Well carer shares our passion for making a positive impact. Each of them is handpicked, rigorously trained, and matched with clients based on personality, care needs and lifestyle preferences. This ensures that every client receives a personalised care experience and forms a meaningful, supportive bond with their carer.
With over 70 years combined experience in the healthcare industry, specialising in live-in care, we understand what clients look for when choosing the right live-in care service. We pride ourselves in supporting every one of our clients to live well and enjoy life to the fullest. Rest assured, we only select carers who, hand on heart, we would choose to look after our own loved ones. We are confident in our ability to match carers with clients based on personality, interests and care needs, ensuring a harmonious partnership.
Live-in care is a service where a fully trained carer lives with you in your home. Full-time support and companionship is provided round-the-clock 24/7.
This allows you or your loved one to maintain independence while staying in familiar surroundings. Whether assistance is needed due to ageing, illness or disability, our live-in carers are there to help with everyday activities, medication supervision and emotional support.
Live-in care offers a range of benefits that other care options might not provide:
Our live-in carers provide comprehensive support designed to meet a wide range of needs. These include:
Assistance with bathing, dressing, grooming and toileting, delivered with dignity and respect.
Overseeing medications, ensuring they are taken correctly and on time.
Helping clients move around the home and stay active, either with exercises or mobility aids.
Light housekeeping, laundry and other tasks that help maintain a safe and comfortable environment.
Preparing nutritious meals that cater for dietary needs and personal preferences.
Engaging in meaningful conversations and organising activities and outings to foster a sense of connection and enjoyment.
Providing temporary relief for family carers, ensuring continuity of care while they take a break.
Helping clients care for their beloved pets, allowing them to remain part of the home life.
Providing care for specific conditions such as Parkinson's disease, diabetes and mobility issues.
Tracking vital signs and general well-being, reporting any changes to the family and healthcare providers.
Assisting with post-surgery recovery, including rehabilitation exercises and mobility support.
Accompanying clients to medical appointments, social events and outings to ensure they stay connected and engaged.
Engaging clients in activities that promote cognitive function, such as puzzles, reading and memory exercises.
Helping to ensure the home is free of hazards, such as adjusting lighting and moving obstacles that could cause falls.
By choosing Live-Well, you are opting for a live-in care service that places compassion, respect, and excellence at the forefront. Here’s why we stand out:
We match you with carers based on your personality, interests and specific care needs, ensuring harmonious partnerships.
Our live-in carers are fully vetted, highly trained and supported to ensure the best quality care.
Our live-in care management team is available around the clock to address any questions or concerns, giving you and your family peace of mind.
We offer straightforward, transparent pricing with no hidden fees, helping you plan your care with confidence.
Taking the first step towards live-in care with Eleanor Live-Well is simple and stress-free. Here’s how we get started:
Call us for a free, no-obligation consultation to discuss your needs and how we can help.
We perform a detailed evalutaion of your care needs and lifestyle preferences, which allows us to provide highly personalised care.
We select live-in carers whose personality and skills complement your needs and interests.
Once matched, your carer will arrive and begin providing tailored care. We offer continuous support to ensure everything is running smoothly.
Call us on 01732 441877 and one of our friendly team will be happy to discuss your requirements and talk about the next steps.
Your carer can stay with you for as little as a couple of days to several weeks at a time. We can provide ongoing care, intermittent care, or respite care to cover family breaks. If you require care over several weeks or on an ongoing basis, we will set up a team of regular carers for you, who will stay for two to three weeks each on average. Please contact us to discuss what length of care you are looking for and we will explain how this works.
The Live-Well service aims to provide a team of regular returning carers. In our experience having a small team of returning carers really does give you continuity of care but also allows for carers’ holidays and breaks. Each carer will bring their own set of skills and qualities, and we know our clients look forward to seeing their regular carers as they return.
If you require a carer to drive, please let us know. Many carers drive but may not own a vehicle. One option is to insure the carer to drive your own car. Please note that we cannot guarantee that we will always be able to provide you with a driver.
Carers will wake in the night to help if their clients need them. They will charge £12.00 each time they get up during the night. Carers can assist up to twice a night. If a client consistently requires more help in the night than this, we will discuss the possibility of providing additional nighttime support.
On average our carers will work between 10-12 hours a day. Carers require a two-hour break each day to suit the client. They must be able to leave the house if they wish during this break. If the client cannot be left during this time cover will be needed – this could be a family member, friend or private carer. Or this can be provided by the Eleanor Care Group. Please click here for further information. https://www.eleanorhealthcaregroup.co.uk/home-care/
The carer will need their own bedroom and a proper bed. Camp beds and sofa beds are not acceptable. They are happy to share bathrooms. You need to pay for food for the carer, although they can buy it themselves and cook for both of you.
We provide 24/7 emergency cover for our clients. When you join our service, you will be given our out-of-hours emergency number for round-the-clock support.
If your care needs increase, we can adapt your care to suit your needs, so please don’t worry. If there are any changes required, one of the Live-Well team will contact you to discuss this. It is likely you will be able to keep your regular group of live-in carers even if your care needs change.
Every effort is made to select carers based on client and carer personalities, but we are human and sometimes things don’t quite work out as we have hoped or planned. When a carer arrives to assist you for the first time, one of the Live-Well team will call you after the first few days to see how you are both settling in. If there are any issues, we would appreciate you telling us so that we can make a plan if needed. If there are concerns that can’t be resolved, we may be able to assist. However, if things are really not working then we will do our utmost to find a suitable replacement.
We have plans in place if these situations arise, so please do not worry. Our carers will contact us and we will do our utmost to provide a replacement carer as soon as possible. Carers will try to remain with you until the incoming carer arrives. To further support these situations, we ask each client to nominate an emergency contact – a family member or trusted person – to provide cover until the next carer arrives, ensuring that you aren’t left on your own.
Our carers will issue the client or nominated client representative with an invoice for the time they have provided care, and will be expected to be paid directly to their bank details. Carers are responsible for making their own tax and national insurance contributions via HMRC self-assessment as they are self employed professionals.
After your initial payment of the registration fee which is taken over the phone or arranged as a bank transfer, you will be invoiced monthly in advance for our agency fee. Direct Debits can easily be set up to take the stress out of arranging payments and our finance team will help with this.
Absolutely! One of the many benefits of having a live-in carer is so your beloved pets can stay with you. Our carers are very happy to assist with caring for your pets and will be happy to feed, exercise and support with anything they might need. In fact, some of our carers will choose clients with pets.
Our carers love going out and about with their clients and will be happy to assist with arranging outings or appointments. This could be a visit to your family or friends, going out for coffee or lunch, taking you to regular social activities or appointments with healthcare professionals. The carer will help you arrange suitable transport so you can get out and about together. Some of our carers have accompanied clients to concerts, theatre trips, National Trust properties and many other interesting places – even on holiday!
Yes, the Live-Well service is available to assist both single clients and couples to enable them to stay in their home. Our carers can assist both partners if required or if one client has care needs and the other is self-caring our sensitive service can benefit them both. This is especially true if one of the partners is the main carer and the care needs of the other have increased, so that professional help is now required. One of the many benefits of live-in care is that couples/partners can stay together, keeping their social contacts and activities while being well cared for and safe at home.
Eleanor Live-Well does not provide domiciliary care, but other parts of the Eleanor Care Group can help with this. Please click here for further information – https://www.eleanorhealthcaregroup.co.uk/home-care/
Are you compassionate, kind, and ready to make a difference? As a live-in carer with Eleanor Live-Well, you'll provide essential support and companionship to those who need it most, helping them live independently in their own homes.
Up to £1,260 per week
Free 4-day induction.
We’re here for you around the clock.