The charm and history of West Malling make it an ideal setting for Lavenders Residential Home. This market town, known for its cobbled high street and rich heritage, offers an inspiring blend of natural beauty and cultural vibrancy. Residents can enjoy leisurely outings to St. Leonard’s Tower, a 12th-century Norman structure that evokes the town’s historical depth. Manor Park Country Park, with its lush gardens and serene walking paths, provides opportunities for peaceful reflection and gentle exercise—ideal for fostering physical and emotional well-being.
West Malling’s vibrant local scene also includes independent shops, welcoming cafes and community events, creating a lively atmosphere that encourages connection and engagement. For residents, these outings offer meaningful interactions and a sense of belonging, enriching their lives with the warmth and vitality of the surrounding community.
The town’s accessibility and proximity to other Kent landmarks, such as Leybourne Lakes Country Park and Kings Hill, add to its appeal. These locations provide further opportunities for family visits and memorable experiences, ensuring that residents and their loved ones can make the most of the area’s offerings.
Established in 1983, Lavenders Residential Home provides exceptional care in a purpose-built facility designed to ensure comfort, safety and independence. With 53 thoughtfully arranged bedrooms across three wings, most on ground level for easy access, we cater to the diverse needs of our residents. Each wing features its own dining and lounge areas, promoting both social interaction and private relaxation.
Our personalised approach ensures that every resident feels valued and supported. From tailored care plans to engaging activities, we create an environment where independence is celebrated and individual preferences are respected.
Single, en-suite rooms offer privacy and personal space, with tasteful decor and modern amenities to ensure a comfortable stay.
Residents can enjoy beautifully maintained gardens, sun decks and terraces that invite connection with nature and peaceful reflection.
Elegant dining and lounge spaces provide opportunities for social interaction or quiet relaxation.
Our spacious dining room provides a welcoming environment for residents to enjoy nutritious and delicious meals prepared by our skilled chefs, served with care and attention to dietary preferences.
High-speed internet throughout the home allows residents to stay connected with loved ones.
Addressing physical, emotional and social well-being to create a fulfilling living experience.
A team of highly trained and compassionate staff, many with decades of experience.
Encouraging family involvement to foster strong connections and support.
Continuously investing in advancements in eldercare to enhance the quality of life for residents.
A focus on dignity, respect and individuality in every aspect of care.
Tailored care plans that prioritise individual needs, preferences and autonomy.
With a focus on holistic care, our nursing staff attends to the medical needs of residents while promoting overall well-being.
We offer comprehensive support services for adults requiring specialised care and assistance.
Continuously investing in advancements in eldercare to enhance the quality of life for residents.
We offer compassionate end-of-life care, ensuring comfort and dignity for residents and their families during this sensitive time.
Our team is trained to provide specialised care for various conditions including Parkinson’s, Multiple Sclerosis, Stroke, Progressive Supranuclear Palsy (PSP), Brain Injury and more.
To find out more about what we offer, please download our brochure
Lavenders Residential Home seamlessly integrates the charm and benefits of West Malling into the care we provide, creating a harmonious living experience for our residents. From the vibrant community to the serene countryside, the location enhances daily life with opportunities for exploration, connection and tranquillity. Discover a place where exceptional care meets a vibrant community, making Lavenders Residential Home an extraordinary choice for you or your loved ones.
Share your care experience with CQC
Helpline: 03000 616161 | Email: [email protected] | Website: www.cqc.org.uk/tellus
Mohamed Amanoollah Maudhoo, Registered Manager at Lavenders, brings 21 years of experience in the care sector, including more than 12 years in management and leadership roles.
Throughout his career, he has worked across a range of care settings and progressed into leadership, developing strong expertise in operational management, team support and the delivery of high-quality, person-centred care. He continues to strengthen his knowledge through professional development, including workshops with the Health Innovation Network South London and is also a member of Skills for Care.
Since joining Eleanor as Manager at Lavenders, Mohamed Amanoollah Maudhoo has been impressed by the home’s passionate, welcoming and supportive team. He values their shared commitment to providing compassionate, safe and person-centred care for every resident.
Jackie, the Deputy Manager at Lavenders, brings over three decades of experience in the care sector, beginning her career as an RMNH in 1985. Jackie’s passion for mental health advocacy and her dedication to upholding high standards of care make her an invaluable part of our team.
Stay up-to-date with our activities and weekly events.
Residents have own area to plant and tend
Residents embark the Kingfisher Boat at Wateringbury Marina
Musical entertainment by local performer
Local Dance Teacher gentle dance session for residents
Monthly in-house Christian worship Service
Residents choice
Children visited for musical activities with residents
Musical entertainment by local performers
Craft activity session
Communion service held for residents
Residents recite favourite poems
Sharing memories
Group sessions with tennis coach Holly
Gentle exercise with music
Social games for enjoyment and stimulation
Regular Haircare appointments for residents
Light floor-based physical games
Traditional and engaging game session
Second weekly session of music-based movement
Outside gardening planting
Group trivia and mind games with Tea & Chat
Entertainment for relaxed weekend engagement
Stay up-to-date with our activities and weekly events.
Residents have own area to plant and tend
Residents embark the Kingfisher Boat at Wateringbury Marina
Musical entertainment by local performer
Local Dance Teacher gentle dance session for residents
Monthly in-house Christian worship Service
Residents choice
Children visited for musical activities with residents
Musical entertainment by local performers
Craft activity session
Communion service held for residents
Residents recite favourite poems
Sharing memories
Group sessions with tennis coach Holly
Gentle exercise with music
Social games for enjoyment and stimulation
Regular Haircare appointments for residents
Light floor-based physical games
Traditional and engaging game session
Second weekly session of music-based movement
Outside gardening planting
Group trivia and mind games with Tea & Chat
Entertainment for relaxed weekend engagement
Lavenders Residential Home offers personalised residential care, respite care and palliative care. Our services are designed to cater to individual needs and ensure residents feel supported and valued.
Lavenders Residential Home stands out due to its purpose-built facilities, serene location in the heart of West Malling and a personalised approach to care that fosters independence and well-being.
Lavenders Residential Home offers a comprehensive range of services, including elderly care, general nursing, adult care and support, nursing dementia care, palliative care (end of life), specialist care for conditions like Parkinson’s, Multiple Sclerosis, Stroke etc., sight impairment care, stroke specialist care and special packages for convalescence and dementia care.
Our facilities include call bells for prompt assistance, spacious dining areas, opportunities for family visits, tranquil garden spaces, kitchenette facilities for residents’ convenience, comfortable lounge areas, quiet rooms for relaxation, a variety of wellbeing activities, complimentary Wi-Fi and more.
Yes, we offer a diverse range of daily activities, including arts and crafts, exercise classes and social events. Residents also enjoy outings to local attractions such as Manor Park Country Park and St. Leonard’s Tower.
We actively encourage family visits and participation in events. Our facilities and proximity to local amenities make it convenient for families to spend quality time with their loved ones.
We provide nutritionally balanced, home-cooked meals made from fresh, locally sourced ingredients. Our menus cater to diverse dietary requirements and preferences.
Absolutely. Our home is designed with accessibility in mind, featuring ground-level accommodations, specialist equipment like hoists and mobility aids to ensure comfort and safety.
We coordinate with local healthcare providers to offer regular medical check-ups, physiotherapy and personalised health plans to maintain residents’ well-being.
Yes, we offer single, en-suite rooms that provide privacy and personal space. Each room is tastefully decorated and equipped with modern amenities for comfort.
Lavenders Residential Home prioritises safety with 24-hour emergency response systems, secure facilities and a dedicated staff available around the clock.
Our holistic approach to care, experienced team and vibrant community setting in West Malling ensure that residents lead fulfilling and enriched lives in a safe, supportive environment.





Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.
As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.
Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.
Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.