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Care at Home

Eleanor provides you with personalised care and support services in your own home.

What is Care at Home?

Care at home is all about your personalised support to get up and about in the morning, support to take your medication at the right time, help you move around the house and even to feed your pets. There are a variety of services available for you to choose from.

It is the comfort of receiving the support you need in your very own home by the professional caregivers to manage your mornings with your personal care needs, preparing your meals, managing your weekly shopping, your domestic cleaning and even to take you out for routine walks and appointments. You have the opportunity to enjoy companionship services to combat “loneliness”, which is a growing challenge in the UK where more than 2.5 million people are reported that they felt lonely “often” or “always”, especially during the recent lockdown times. By pairing yourself with a holistic companion who complements your personality and goals, you’ll benefit from the support of a compassionate person who will be there to help you fulfil your potential.

These services can be arranged based on your requirement from one hours a day to 24 hours and as many visits you would require a week. No two visits are the same. We work with you and your family to get it right.

Our service is flexible, and we match the care and the care worker to you. Every visit starts with an assessment of what you need. These assessments are pre-planned and can be reviewed as per the changes of your needs

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What is unique about Eleanor’s Care at Home Services?

Eleanor Care is specialised in providing care at home services since 1979 and our experience over the last 40 years ensures we provide bespoke care for you or for your loved ones. More than 90% of our customers rate us ‘excellent’ or ‘great.

  • All our care services are fully regulated by the Care Quality Commission, our care staff have nationally recognised qualifications and reference checked.
  • We have a unique ‘Personalised’ approach to all our assessments, meaning we fully understand the needs of each individual. We directly employ, train, and manage our extensive network of local care workers.
  • All our care staff are enhanced Disclosure and Barring Services (DBS) checked and highly trained to provide a friendly, reliable service.
  • We use the latest technology to manage all our services enabling you and your loved ones to monitor your care arrangements by simply logging into your profile at your convenience.
  • Your care workers are from your local community and they become part of your daily life. Some of our home care staff have been supporting the same people from more than 10 years.

What is the next step?

Initially, we can simply have a phone conversation with you and follow up by sending an information pack that you can browse at your leisure. Alternatively, we can arrange a free assessment in your own home. This gives you a chance to meet us and ask any questions that you may have about our services and the type of care or support that you are looking for.

Your friends and family are also welcome to meet us on your assessment day, as we know they may have questions too. It is important to us that we detail all your needs and ensure the service meets your requirements.

At Eleanor care we aim to meet all of your requirements providing a personalised service and with regular reviews adopt and change where necessary

Types of Care at Home

There are many different types of home care. However, with support tailored to individual needs and wants, our flexible, person-centred approach means that we can provide as much or as little support as is required. Whatever service we provide, you are in control of your care and can be sure of being treated with dignity and respect at all times.

  • Personal Care and Support
  • Live-in Care
  • Reablement
  • Specialist Care
  • Domestic Home Help
  • Respite
  • Palliative care / End of life Care

Personal Care and Support

We can provide as much personal care and support as you require. Our person-centred approach means we tailor our services to your individual requirements, lifestyle and budget. This enables you or your loved one to remain independent at home.

Our flexible home care services include:

  • Personal care, including washing, bathing, showering, toileting and continence management
  • Assistance with morning and bedtime routines
  • Preparing or assisting with meal and drink preparation
  • Light household tasks such as dusting, laundry, washing up and vacuuming
  • Financial matters, where help is needed to pay regular bills or set up payments
  • Grocery shopping and collecting prescriptions
  • Companionship services
  • Accompanying services, for visits to family and friends, doctors, dentists or for social activities

Live-in Care

If you or a loved one have more complex needs, we can arrange for full-time, live-in carers, so that support and assistance are always on hand. Our live-in care services are designed to help you enjoy maximum quality of life, in the familiar surroundings of your own home.

Live-in care can often be the next step if you have already been receiving daily care visits but are finding that you need support when you’re on your own. Perhaps you are becoming less mobile or have a condition that changes over time, such as Parkinson’s or arthritis.

For however long we provide you with live-in support, you will have peace of mind knowing that someone is always on hand, day and night. Some people choose live-in care as an alternative to moving into a residential or care home.

We can also provide sleep-in services, so that if you just need extra help at night, there is someone there to support you.

Reablement

Perhaps you or a loved has had a short or prolonged stay in hospital. Our reablement services help you whilst you are in recovery. Our carers are specially trained to support you to regain independence and confidence after illness, a stroke, an accident or surgery. We can also offer short-term live-in support to assist whilst you build your health and mobility. Reablement is an approach that, regardless of diagnosis, aims to assist you or your loved ones to adapt and continue to live as they wish, enabling to do ordinary activities like cooking meals, washing, dressing, moving about the home and going out.

The reablement approach supports you or your loved ones to do things for themselves. It is the ‘doing with’ approach, in contrast to the traditional ‘doing for’ approach.

Reablement services are usually provided in the comfort of your own home. Consistency of this service is important to enable a relationship to be built with your care givers and for progress to be properly monitored.

Reablement services are often used to support discharge from hospital, prevent or reduce readmission and enable an individual to remain living at home, promoting and maintaining independence.

Specialist Care

Our team are fully trained in specialist care, allowing us to support people with complex health needs, Alzheimer’s and dementia. Whether you are seeking help for a partner, relative or friend, or have recognised that you need support yourself; we are committed to enabling you or your loved one to continue enjoying an active and independent life.

Alzheimer’s and dementia present unique challenges that our specially trained staff have the knowledge and experience to support you through. We provide tailored support designed to maintain daily living skills and address memory and concentration issues. This can often include detailed plans for daily routines and sensory stimulation.

If you have learning disabilities, we can provide assistance with personal care and tasks around the home; as well as support to socialise or access leisure, education, volunteering and employment opportunities. We work with you to understand your wants, needs and reactions in various situations. From here we can identify verbal and non-verbal communication techniques that you or your loved one are comfortable with.

Domestic Home Help

Time is precious and sometimes there doesn’t seem to be enough hours in the day to do everything you need to. Particularly if you are not as mobile as you used to be or your health has deteriorated. A helping hand to keep your home and garden the way you like them can make all the difference.

Our flexible services enable us to help you with a wide range of tasks around the house. From an annual spring clean to a regular weekly visit, our domestic home help enables you to have more free time for relaxing with your family, meeting friends or getting on with your hobbies and interests.

Domestic Cleaning Services Domestic

Cleaning is any activity that’s part of maintaining cleanliness in the home on a daily basis. Domestic cleaning has come along way from the days of beating a rug hung up outside on the laundry line but remains physically demanding. Domestic cleaning covers all your living spaces, Living rooms, bedrooms, kitchen, bathrooms keeping them clean and tidy for your peace of mind. If you consider an average of three hours professional cleaning once a week, it immediately becomes apparent this could never include all that’s needed to keep any house completely clean. However, a reliable and consistent cleaning service can go a long way to ensuring your home is kept in good condition.

Blitz Cleaning Services

A Blitz Clean is a customizable, deep cleaning of your household. Depending on your requests, the condition of your home, and your budget, it may take several visits from the cleaning operatives before any appreciable changes are noticed. Blitz cleaning covers;

  • High/low dusting throughout,
  • Window cleaning throughout,
  • Vacuuming throughout,
  • Disinfecting,
  • Deep clean sinks, baths, and commodes
  • Deep cleaning trash cans from spills and leaks,
  • Sweep, mop and/or wash hard surface floors and many more. An assessment to be done prior to the service to plan the required hours/days for the cleaning and the cost

Shopping Services

Your weekly shopping could be an essential part of your lifestyle but can also be a long and laborious process that many could do without. We help you with picking up a few essential items and can even accompany you to large supermarkets. Not only this, a casual day out browsing your local shops can be an even more enjoyable activity when there’s someone to share this with

Respite

Many people receiving care enjoy independent lifestyles at home with the support of their family, friends or other carers. However, there may be times when they need time away from their caring responsibilities to deal with other issues or simply to recharge their batteries.

To ensure the continuation of care and support during these times, you or your loved one may be able to take a short break or holiday in one of beautiful residential care homes. People using our holiday and respite care services are supported by our trained care professionals.

As well as a programme of in-house activities, both Rose House and York House offer easy access to local attractions, shopping centres, museums and parks.

Palliative care / End of life Care

End of life care is to support your loved ones in the later stages of a life limiting condition to live as well as possible until their end of time. End of life care may last for weeks, months or occasionally years

End of life care supports the person to live as well as possible until their last moment of breath. It supports all aspects of their wellbeing, especially their physical needs (including pain relief and management of other symptoms). The arrangement of care should consider every aspect like how they are feeling, their relationships with their family, their spiritual beliefs and needs etc. For many people to have a good end of life, being treated with compassion and respect, being kept clean, comfortable, and free from distressing symptoms and being in a familiar place surrounded by those close to them is very important.

It can be distressing to see how a terminal illness is affecting a loved one. We help you by providing specialist palliative care support so your family can make the most of your time together. Palliative care at home allows the individual to stay in the place where he or she feels most comfortable, surrounded by memories and the people they love.

Whether you are looking for a full-time live-in carer or regular visits from a local care team, we provide the full range of services for palliative care that follows the national palliative care guidelines. The support covers all aspects of care including personal care, pain management, administering medication, cooking meals, companionship and help moving around the home, housekeeping and all care at home services supporting independent living at home until the end.

Our Branches

Barnet

915 High Road, North Finchley,
London
N12 8QJ

Phone: 0208 343 6000

Adult Care and Support Adult Care and Support
Autism Care Autism Care
Challenging Behaviour Care Challenging Behaviour Care
Children Care and Support Children Care and Support
Learning Disability Care Learning Disability Care
Palliative Care (End of Life) Palliative Care (End of Life)
Companionship care Companionship care
Dementia care Dementia care
Domestic support Domestic support
Reablement care Reablement care
Blitz Cleaning Services Blitz Cleaning Services
Escort Services Escort Services
Shopping Services Shopping Services

Bexley

10 Falconwood Parade,
London
DA16 2PL

Phone: 0208 303 0898

Adult Care and Support Adult Care and Support
Autism Care Autism Care
Challenging Behaviour Care Challenging Behaviour Care
Children Care and Support Children Care and Support
Learning Disability Care Learning Disability Care
Palliative Care (End of Life) Palliative Care (End of Life)
Companionship care Companionship care
Dementia care Dementia care
Domestic support Domestic support
Reablement care Reablement care
Blitz Cleaning Services Blitz Cleaning Services
Escort Services Escort Services
Shopping Services Shopping Services

Boscombe

653 Christchurch Road, Boscombe,
Bournemouth
BH1 4AP

Phone: 0120 205 9739

Adult Care and Support Adult Care and Support
Autism Care Autism Care
Challenging Behaviour Care Challenging Behaviour Care
Children Care and Support Children Care and Support
Learning Disability Care Learning Disability Care
Palliative Care (End of Life) Palliative Care (End of Life)
Companionship care Companionship care
Dementia care Dementia care
Domestic support Domestic support
Reablement care Reablement care
Blitz Cleaning Services Blitz Cleaning Services
Escort Services Escort Services
Shopping Services Shopping Services

Bristol

Suite 2.18, 470 Bath Road,
Bristol
BS4 3AP

Phone: 0117 456 9846

Adult Care and Support Adult Care and Support
Autism Care Autism Care
Challenging Behaviour Care Challenging Behaviour Care
Children Care and Support Children Care and Support
Learning Disability Care Learning Disability Care
Palliative Care (End of Life) Palliative Care (End of Life)
Companionship care Companionship care
Dementia care Dementia care
Domestic support Domestic support
Reablement care Reablement care
Blitz Cleaning Services Blitz Cleaning Services
Escort Services Escort Services
Shopping Services Shopping Services

Christchurch

Opening soon,
Christchurch

Phone: 0208 690 2406

Children Care and Support Children Care and Support
General Nursing General Nursing
Mental Health Mental Health
Nursing Dementia Nursing Dementia
Older People Older People
Physically Disabled Physically Disabled
Hearing Impairment Hearing Impairment
Sight Impairment Sight Impairment

Croydon

3rd Floor, Leegate House, Burnt Ash Road,
London
SE12 8RG

Phone: 0208 751 6956

Adult Care and Support Adult Care and Support
Autism Care Autism Care
Challenging Behaviour Care Challenging Behaviour Care
Children Care and Support Children Care and Support
Learning Disability Care Learning Disability Care
Palliative Care (End of Life) Palliative Care (End of Life)
Companionship care Companionship care
Dementia care Dementia care
Domestic support Domestic support
Reablement care Reablement care
Blitz Cleaning Services Blitz Cleaning Services
Escort Services Escort Services
Shopping Services Shopping Services