Eleanor Healthcare Group

  • Emergency & Short-Notice Admissions in Hatfield Heath

    At Conewood Manor in Bishop’s Stortford, we provide award-winning emergency & short-notice admissions to families from Newport (Essex) and nearby areas. With skilled nurses on-site 24/7 and a warm, Grade II-listed setting, we deliver safe, personalised support when it’s needed most.

    When care is needed urgently, families often have to make decisions quickly — after a sudden illness, a fall, a change in home circumstances or an unexpected hospital discharge. Our emergency & short-notice admissions are designed to provide immediate, calm and professional support at these critical moments. From the moment someone arrives, we focus on safety, reassurance and tailored care, helping residents feel settled while families feel supported and informed.

    Why families in Newport (Essex) choose Conewood Manor

    Families from Newport (Essex) choose Conewood Manor because we respond quickly and sensitively, with strong clinical oversight from day one. Our team takes time to understand each resident’s immediate needs, medical background and personal preferences, putting a clear plan in place quickly and adjusting it as circumstances become clearer. We provide a steady, reassuring environment where residents can feel safe, supported and cared for — even when the situation feels unexpected.

    Getting here from Newport (Essex)

    Conewood Manor is within easy reach of Newport (Essex) by car and public transport, making regular visits simple. Our convenient location helps families stay closely connected during urgent placements, offering reassurance, familiarity and ongoing involvement in care decisions.

    Download our brochure

    To find out more about what we offer, please download our brochure

    What our emergency & short-notice admissions include

    We tailor support to each person’s needs — from medication and nutrition to mobility, comfort and meaningful daily routines. Care may include:

    24/7 nursing oversight and rapid, personalised care planning

    Medication administration, monitoring and clinical assessments

    Fresh, nutritious meals, hydration and diets adapted to medical needs

    Mobility support, falls prevention and help with personal care

    Calm, structured daily routines to provide stability and reassurance

    Emotional support for residents and clear, kind communication with families

    Whether the stay is brief, transitional or becomes longer-term, our priority remains the same: safe, dignified care delivered with compassion.

    Awards & Accreditations

    Conewood Manor is proud to uphold nationally recognised standards of nursing and resident wellbeing:

    CQC-rated
    “Good"

    9.8/10 on Carehome.co.uk
    (48 reviews)

    Nursing Home of the Year –
    Hertfordshire 2022

    Top 20 Care Homes
    East of England 2021

    Daily Life & Activities

    Even during emergency and short-notice stays, residents are welcomed into a warm, engaging daily environment. They can enjoy:

    Fresh meals are prepared daily by our in-house chef, with diets and preferences individually catered for — helping residents feel comfortable, nourished and supported from the very beginning of their stay.

    Frequently Asked Questions

    Can you accept same-day or urgent admissions?

    Often, yes — subject to availability. We regularly support same-day and short-notice placements when care is needed quickly.

    What situations can emergency & short-notice admissions help with?

    We can support after sudden illness, falls, carer unavailability, a breakdown of home care, hospital discharge and other urgent changes in circumstances.

    Can families from Newport (Essex) visit regularly?

    Absolutely. We offer flexible visiting so families can stay involved and reassured throughout the placement.

    How quickly is a care plan put in place?

    Our nursing team completes an assessment on arrival and puts a personalised plan in place straight away, adapting it as needs become clearer.

    How do we check availability or fees?

    Simply contact us. We’ll talk you through current vacancies, fees and next steps clearly and sensitively.

    Visit Conewood Manor – Emergency & Short-Notice Admissions in Newport (Essex)

    If you need emergency or short-notice care near Newport (Essex), Conewood Manor offers immediate, compassionate support in a safe, homely setting. We’re here to help you navigate urgent situations with calm, clarity and expert clinical care — giving residents comfort and families genuine peace of mind.

    What people are saying about us

    Emma Crowther
    Overall Experience
    5.0 out of 5
    My mum came to Conewood Manor in October 2019 and she was extremely poorly. With Conewood’s nurturing care she survived for an additional 9 months. The staff go above and beyond for the residents (and for their family) and I can honestly say that it was their care and support that helped mum continue with her Alzheimers journey for so much longer than expected. Every single member of staff cares and this is evident. Mum was always clean, well-fed and looked after and I cannot fault Conewood Manor. Mum sadly passed away on 30th June but whilst I was with her at the end the staff would continually ask me if I was ok or if I needed anything (even though they had all of the relatives to care for). I felt that they genuinely cared for my mum. The final act of kindness was when they all stood outside the home as mum took her last journey past them. I would recommend Conewood without a doubt to anybody looking for care for someone they love.
    Elizabeth Aitken
    Overall Experience
    5.0 out of 5
    Was able to visit my dad yesterday, his 92nd birthday. Due to Covid haven’t seen him since early March. He looked so well and relaxed. He said he liked it there and had made friends and he loves the food! Every single member of staff has been so kind and helpful both to dad and his relatives. We sat in the beautiful rose garden, it was lovely to see dad smiling. It is such a weight off the family’s mind that he is being so well looked after and is happy at Conewood Manor.

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    The Road Less Travelled – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.