At Conewood Manor in Bishop’s Stortford, we provide award-winning emergency & short-notice admissions to families from Ware and nearby areas.
At Conewood Manor in Bishop’s Stortford, we provide award-winning hospital discharge care to families from Saffron Walden and nearby areas.
At Conewood Manor in Bishop’s Stortford, we provide award-winning long-term residential nursing care to families from Buntingford and nearby areas.
At Conewood Manor in Bishop’s Stortford, we provide award-winning dementia nursing to families from Sawbridgeworth and nearby areas.
At Conewood Manor in Bishop’s Stortford, we provide award-winning dementia nursing to families from Sawbridgeworth and nearby areas.
At Conewood Manor in Bishop’s Stortford, we provide award-winning palliative & end-of-life care to families from Ugley and nearby areas.
At Conewood Manor in Bishop’s Stortford, we provide award-winning respite care to families from Quendon and nearby areas.
At Conewood Manor in Bishop’s Stortford, we provide award-winning emergency & short-notice admissions to families from Sheering and nearby areas.
Five Questions An Interview by Abimbola Abiola Five Questions With… ISABELLA NASIMIYU A GREENWICH CARER 1. WHAT DO YOU LOVE BEST ABOUT YOUR JOB AS
At Eleanor, we believe every life is a story worth telling. Some of these stories span over a hundred years, filled with memories, lessons and love. Our “Champions of Eleanor”…
At Hartley House, we are always looking for ways to deepen our understanding and care for residents with dementia. The Virtual Dementia Tour has been a powerful …
For 43 years, Smerdon Day Centre has been a place where care, creativity and community come together. Since 1981, it has supported individuals with learning …
At Pine Lodge every day is shaped by kindness, dedication and the unwavering commitment of our team. Sometimes their strength is tested in unexpected ways,..
At Pine Lodge we cherish the passions and talents of our residents, celebrating the unique stories they bring to our community. Pam has always had a deep love for poetry,…
At Pine Lodge, community is at the heart of everything we do. We believe in creating opportunities for residents, families and friends to come together, share moments…
At Roselands Care Home, part of Eleanor Healthcare Group, we believe that life should be filled with meaningful experiences, joyful moments and strong…
“Never give up! Keep going! Be focused.” – A carer’s story Hanh Nguyen Tina Beadle shared her heart-warming story of...Read More
Bexley Has Hit 2,000 Hours Of Care Again! Hanh Nguyen Bexley Branch was doing 1,600 hours of care in March...Read More
Face-to-face Meetings Have Begun Again Hanh Nguyen Face-to-face meetings, which used to be the cornerstone of life in Eleanor before...Read More
Dorchester Is Rated “good” By CQC Hanh Nguyen Eleanor Dorchester has been rated “GOOD” by CQC. Our CEO, Marc Santhi,...Read More
Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.
As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.
Marc draws inspiration from his team of staff care workers and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.
Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.
