Care Coordinator

Location: Hounslow

Eleanor Care is one of the leading healthcare groups in the UK, committed to providing high-quality care and support to our clients across different specialties, including home care and care homes. Our vision is to deliver exceptional care experiences and help our clients achieve their health and wellness goals.

As the public face of the organisation and its eyes and ears in the community, the Field Care Supervisors role serves as a bridge for information between the field and office. Both co-ordinators and managers depend on the Field Supervisor to relay information and implement best practices on the field, to ensure service users, receive the best quality of care and ensure all care plans are always delivered accurately.


  • Responsible for the administration and coordination of care services.
  • Implementation of care rosters.
  • Ensuring operations and services run smoothly and efficiently by allocating suitable Care Workers to client calls.
  • Ensuring Care Workers provide the quality of care that meets the standards determined by the company.
  • Ensuring compliance with regulatory requirements and building a good rapport with customers and staff to ensure high-quality service delivery.
  • Effectively and confidentially managing data and information.
  • Accurately maintaining client records.·
  • Ensuring staff rosters are complete on the staff management system.
  • Supporting Branch Manager and assisting with day-to-day running of the branch.
  • Required Education, Skills, and Qualifications.

Experience / Skills

  • Experience in Care is a MUST.
  • Full UK Driving Licence and vehicle is a desirable
  • Excellent communication skills; listening, verbal, and written.
  • Great team player.
  • Excellent customer service skills.
  • Flexible and adaptable.
  • Effective organizational and multi-tasking skills.
  • Awareness of key business principles.
  • Excellent IT skills.
  • Ability to work under pressure.


  • Bluelight card /store discount

Job Type:




Mon-Friday -9-530 with some on call duties.


157 Uxbridge Road, Hanwell, London, Hounslow, W7 3SR

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